Managed Care Coordinator

Managed Care Coordinator - Hourly page is loaded## Managed Care Coordinator - Hourly locations:
Battle Groundtime type:
Full time posted on:
Posted Todayjob requisition :
JR101598

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services.

Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position:

Sea Mar is a mandatory COVID-19 and flu vaccine organization

Position Summary  The Managed Care Regional Coordinator’s responsibility is to ensure the accessibility and quality of Managed Care entry points at Sea Mar northern service sites. In addition to co supervision of Managed Care staff, they provide training, technical assistance and support to Managed Care Department staff. To maintain quality they conduct periodic staff competency testing and perform site audits to ensure compliance with corporate and departmental policies, standards and to maintain efficiencies.

They assist in establishing and maintaining referral points connecting schools, faith based social service programs/agencies and business community to Sea Mar service sites. They serve as an advisor to clinic managers on public program changes, and staff performance audits. They assist the Managed Care Program Manager in the development and implementation of productivity and strategic marketing plans, tools, and evaluation processes to meet department goals and objectives.  

Duties and Responsibilities  As a mission-driven organization, the core values of, and the services offered at Sea Mar are based on the belief that everyone deserves to be respectfully treated in a way that preserves dignity and enhances self-worth. Sea Mar is an advocate for its clients and aims to achieve industry-leading, client-centered, culturally-aware services.  Sea Mar employees serve as an extension of this mission and demonstrate their commitment to an excellent client experience by:
Understanding and empathizing with client needs   Surpassing client expectations   Demonstrating a high level of integrity   Exhibiting compassion and commitment   Advocating for social justice   Taking pride in individual work as well as that of the team   Continually learning to stay current with industry standards, best practices and technology  As a Sea Mar employee, the individual in this position commits to adherence to these values to their utmost ability and endeavors to strengthen and embody this mission daily.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Under the direction of the Multicultural Services Director, the duties of this position include but are not limited to the following:
Assists in the establishment and implementation of goals, objectives, policies, procedures for all operational areas of the Managed Care Department.
Assists in strengthening and expanding new market areas promoting health coverage product awareness. Develops implements, and evaluates local and system wide strategic marketing plans.
Assists in building a framework for marketing initiatives and devises marketing and PR campaigns to meet annual department goals and objectives.
Responsible for assisting with new hire posting, coordinating interviews, selection, training, co-supervision, evaluation, and reports to the Multicultural Services Director problems involving staff disciplinary and termination actions.
Monitors state policy and program changes impacting health coverage, or social programs, provide input on action steps and ensures that managed care staff and clinic managers are kept informed.
Assess each MCD site to ensure that all managed care sites are properly staffed and supported with the appropriate information…