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Customer Relationship Liaison

Job in Baxter, Crow Wing County, Minnesota, 56425, USA
Listing for: Aya Healthcare
Full Time position
Listed on 2026-06-01
Job specializations:
  • Business
    Sales Marketing
Job Description & How to Apply Below
Aya Healthcare -  - Responsibilities:
Lead and develop a high-performing Referral Liaison team with coaching and ongoing development;
Oversee day-to-day referral operations ensuring referrals are handled with urgency, accuracy, and compliance while delivering a best-in-class customer experience;
Own and optimize electronic referral systems (EMR/ERS platforms) to improve workflows and scalability;
Develop and execute inside sales and outreach strategies to increase referral flow and improve conversion rates;
Partner with Sales Intake Recruiting and Operations teams to align priorities, remove barriers, and drive admissions growth
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