Customer Service Representative

Frandsen Bank & Trust provides deposit, loan, treasury management, investment, and trust services in more than 30 communities in Minnesota, Wisconsin, and North Dakota. With more than $3.5 billion in total assets, Frandsen Bank remains family-owned and committed to providing local, relationship-focused banking; customers name us a top-rated community bank.

Why join our team?
Employees ranked us 2nd on the independent Star Tribune Top Workplace survey. This is the 8th consecutive year the bank has made the list, reflecting our commitment to creating success for our customers, communities, and staff. Whether you are looking to start or build your career, we have roles in banking, leadership, operations, technology, investment, and more.

Frandsen Bank & Trust is a growing community-oriented company looking for a full-time Customer Service Representative (CSR) to work at our Baxter, MN office. This position works in a team environment to provide direct customer support. A high level of professional communication, attention to detail, and technical skills are required to provide quality service. In the few minutes necessary to perform most transactions, a CSR must meet customer expectations of receiving friendly, accurate, and efficient service.

• Provide superior customer service by being professionally helpful, curious, and courageous
• Process customer transactions accurately and proficiently
• Maintain exceptional cash handling skills and accurate balancing
• Consistently make customer introductions to banking partners to grow relationships
• Diligently examine all transactions to prevent losses and deter fraudulent activity

• High school diploma or equivalent
• Cash handling experience preferred
• Strong verbal and written communication skills

$16.00 - $24.00 per hour

Full-time

We offer a competitive benefits package including health insurance, dental insurance, vision insurance, 401k, profit sharing, and ancillary benefits.

Applicants with disabilities may contact the company coordinators via telephone, fax, e-mail, and other means to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the following:
Frandsen Financial Corporation, Frandsen Bank & Trust, Frandsen Investment Services and Frandsen Wealth Management - Shannon Robideau

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the link below.

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