Front Office Coordinator at Integrated Medical Practice

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Employee discounts
• Paid time off
• Profit sharing
• Training & development
• Wellness resources

Minnesota Regenerative Institute is a rapidly growing, integrated medical practice in Baxter, MN. We combine regenerative medicine, chiropractic care, functional wellness, nutrition, IV therapy, and vein care under one roof.

Our team of MDs, NPs/PAs, Chiropractors, Nutritionists, Rehab Specialists, Sonographers, and Phlebotomists works together to help patients reclaim their health and quality of life.

And now we're adding someone who loves people—and can keep a highly dynamic clinic running smoothly.

This is not a typical front desk job. You’ll be part front desk specialist, part new-patient coordinator, part patient-relations rockstar.

You’ll manage patient flow, support new patient onboarding, and help keep patients on track with their care—all while delivering outstanding customer service.

• Friendly, energetic, and patient-centered
• Excellent on the phone and in person
• Organized, accurate, and able to multitask in a busy environment
• A proactive problem solver
• A fast learner comfortable with technology and scheduling systems
• Someone who enjoys helping people feel understood, supported, and welcomed
• A team player who thrives in a collaborative environment
• Comfortable switching roles throughout the day depending on clinic needs

Front Desk & Patient Support

• Welcome and check in/out patients
• Answer phones and assist with patient questions
• Schedule appointments and coordinate patient flow
• Collect payments and process check-out
• Maintain a clean, organized, and efficient front office

Patient Access & Communication

• Call new patient leads to help them get scheduled
• Follow up with patients who cancel or miss appointments
• Reach out to patients who need to be rescheduled
• Assist with simple social media tasks (responding to messages, notifications, etc.)
• Help patients complete necessary paperwork
• Confirm appointment types so patients are scheduled correctly
• Support various patient outreach campaigns (reactivation calls, reminders, follow-up calls, etc.)

New Patient Coordination

• Guide new patients through the intake process
• Prepare and review paperwork for accuracy
• Communicate with providers to ensure seamless handoffs
• Keep patients informed about next steps in their care
• Ensure new patients feel welcomed, supported, and confident

Monday–Thursday 8:00 AM – 12:30 PM 1:30 PM – 6:30 PM (36–40 hours/week). Enjoy 3-day weekends—every week. No nights. No weekends.

Competitive pay based on experience

Supportive, mission-driven culture

Opportunities for growth in a rapidly expanding clinic

A fun, high-energy work environment with a family-like team

A chance to truly impact patients’ lives every single day

Submit your Resume + Cover Letter and tell us why you'd be an incredible Patient Access Coordinator.

We can't wait to meet the next high-energy, compassionate member of our MNRI family!