Billing and Collections Specialist

Job Description
We are seeking a detail-oriented and motivated

We are seeking a detail-oriented and motivated Billing and Collections Specialist to join our team in Bay City, MI. The ideal candidate will be responsible for managing billing processes, ensuring timely collections, and maintaining accurate financial records to support the company’s revenue cycle.

This position is Full time and In-Person.

Location: Bay City, MI 48708

• Prepare and send accurate invoices to clients in a timely manner.
• Monitor accounts receivable and follow up on overdue payments.
• Communicate professionally with customers regarding billing inquiries and payment arrangements.
• Reconcile billing discrepancies and resolve any issues related to invoices or payments.
• Maintain detailed records of billing and collections activities.
• Collaborate with internal departments to ensure accurate billing information.
• Generate regular reports on billing status and collections performance.
• Assist with month-end and year-end closing processes as needed.

• High school diploma or equivalent; associate’s degree or higher preferred.
• Proven experience in billing, collections, or accounts receivable.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service abilities.
• Proficiency with billing software and Microsoft Office Suite, especially Excel.
• Ability to handle sensitive information with confidentiality.
• Strong problem-solving skills and ability to work independently.