Appraisal Coordinator

Appraisal Coordinator

WHAT IS THE OPPORTUNITY? The Appraisal Coordinator will operate within Cotality's (formerly Core Logic) CMS platform serving as the primary point of contact between the residential appraisal department, internal stakeholders and approved vendors. The duties of the Appraisal Coordinator include assigning new valuation requests to qualified appraisers, processing fee modifications, and tracking orders from assignment through completion. The Appraisal Coordinator will be responsible for monitoring communication on active pipelines, following up on past‑due orders and escalating concerns to management when necessary.

Additional responsibilities include monitoring vendor service levels and identifying geographic gaps in coverage. The ideal candidate for this role requires strong communication, organizational and multi‑tasking abilities combined with basic knowledge of residential appraisal and evaluation workflow.

• Engage approved vendors and manage the residential appraisal process.
• Track due dates and follow up with vendors to ensure on‑time delivery of valuation products.
• Serve as the primary point of contact for internal stakeholders and external vendors.
• Process fee/timing modifications and obtain approvals when required.
• Communicate status updates and elevate concerns as needed.
• Manage daily administrative tasks and basic pipeline reporting.
• Perform other duties as directed by department management.
• Complete required compliance courses within the respective due date.

• H.S. Diploma
• Minimum 2 years of experience working within Cotality’s (formerly Core Logic) CMS platform.
• 2 years of experience with Microsoft Word, Excel, Outlook and Teams.

• Associate's Degree preferred (concentration in Business, Real Estate or Finance) or 3 years of equivalent experience in lieu of degree will be considered.
• Working knowledge of the CMS platform is required.
• Residential Appraisal Coordinator experience preferred.
• Effectively manage large pipelines and internal projects.
• Experience managing high volume national coverage pipeline.
• Basic understanding of residential appraisal requirements.
• Knowledge of lending operations and appraisal department policies and procedures.
• Effectively work in a team environment, also a self‑starter able to work independently.
• Good verbal and written communication skills.
• Ability to work with a sense of urgency while maintaining a high‑level of professionalism.

Starting base salary: $25.93 – $41.43 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date.
• Generous 401(k) company matching contribution.
• Career Development through Tuition Reimbursement and other internal upskilling and training resources.
• Valued Time Away benefits including vacation, sick and volunteer time.
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs.
• Career Mobility support from a dedicated recruitment team.
• Colleague Resource Groups to support networking and community engagement.

Since day one, we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

• Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications.  accepts applications on an ongoing basis, until filled.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.