Express Service Advisor
Listed on 2026-09-12
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, HelpDesk/Support, Bilingual
NOW HIRING: SUBARU EXPRESS SERVICE ADVISOR
Join Thelen Subaru in Our BRAND-NEW, State-of-the-Art Facility!
Thelen Subaru is looking for an energetic, customer-focused Express Service Advisor to join our team!
If you’re motivated, great with people, computer savvy, and enjoy a fast-paced environment,
we want to meet you!
$40,000+ EXPECTED ANNUAL INCOME
This position offers competitive base pay PLUS performance-based bonus opportunities, no commission structure
Automotive experience is preferred, but we are willing to train the right person!
YOUR ROLEAs a Subaru Express Service Advisor
, you will be the face of the service department for our Express Service customers. You’ll help create a smooth, efficient, and enjoyable experience from check-in to vehicle delivery.
Responsibilities include:
- Greet customers and identify their service needs
- Write and present repair orders
- Recommend factory-scheduled maintenance and necessary services
- Communicate clearly with customers throughout the service process
- Coordinate with technicians to ensure an efficient workflow
- Provide accurate estimates and explain recommended services
- Maintain strong customer relationships
- Work toward established performance and customer satisfaction goals
- Positive, energetic attitude
- Excellent communication and customer service skills
- Strong work ethic and desire to succeed
- Comfortable using computers and technology
- Ability to work in a fast-paced environment
- Automotive knowledge is a plus —
we’ll train the right person!
Monday: 8:00 AM – 8:00 PM
Tuesday–Friday: 8:00 AM – 5:00 PM
Weekends: OFF
- Medical
- Dental
- Vision
- 401(k) with Company Match
- Life Insurance
- Short-Term Disability
- PTO
- Paid Holidays
- Performance-Based Bonuses
- Advancement Opportunities
Become part of an outstanding team, and build a rewarding career with Thelen Subaru
.
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