Customer Relations Representative - State Farm Agent Team Member

Full Time in Lansing, MI

Successful State Farm Agent is seeking a qualified professional to join their team as a Customer Relations Representative. We are looking for an energetic individual interested in helping our business grow through value-based conversations and delivering exceptional customer service. If you are a motivated self-starter who thrives in a fast-paced environment, this role offers a rewarding career with excellent income and growth potential.

• Establish and maintain customer relationships, following up as needed.
• Use a customer-focused, needs-based review process to educate clients about insurance options.
• Assist the agent in establishing and achieving marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market suitable products and services.
• Maintain a strong work ethic and a commitment to success daily.

• Salary plus commission/bonus

• Interest in marketing products and services based on customer needs.
• Excellent interpersonal and communication skills (written, verbal, listening).
• Enthusiasm for the role of insurance and financial products in helping people manage risks and achieve their dreams.
• People-oriented with strong organizational skills.
• Self-motivated and able to work in a team environment.
• Ability to make presentations to potential customers.
• Capability to conduct interviews in the office and at customers' homes or businesses.
• Property and Casualty license (must be able to obtain).
• Life and Health license (must be able to obtain).

If you are motivated to succeed and see yourself in this role, please complete our application. We will contact you regarding next steps in the interview process.

This position is with a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Agents are responsible for their own hiring decisions and licensing requirements. Employees of State Farm agents are not employees of State Farm.

Make a difference in your community every day.

Grow your career with confidence.

Enjoy benefits and rewards that are second to none.