Parts Counter Sales Associate

Reefer Peterbilt is a second‑generation family‑owned heavy‑duty truck dealership looking for a Full‑Time Parts Counter Sales Associate in Bay City, MI. The Parts Counter Associate participates in our retail parts sales and warehouse operations. The goal is to provide exceptional customer service at all times. The primary responsibility is to accurately and timely provide internal and external customers with their parts needs and serve as warehouse backup and additional support.

This is a non‑exempt position.

• Assist retail and wholesale parts customers promptly and professionally
• Use computer software to issue, return, process parts orders and track orders for parts not in stock to fill orders efficiently and accurately
• Maintain retail displays by ensuring fully stocked shelves, periodically rotating inventory and locations, and using customer‑facing signage and promotional materials
• Move, stock, sort and organize inventory and materials throughout the store/warehouse and place in proper location
• Report damaged or missing inventory to appropriate personnel and conduct periodic inventory audits
• Handle and operate necessary tools and accessories to maintain and manage a warehouse, including, but not limited to a hand jack and hi‑lo
• Ensure workspace is free of debris and remove safety hazards
• Keep warehouse and showroom premises neat and clean
• Perform other duties as assigned

• Must have a high school diploma or equivalent; some college a preferred
• At least 1-2 years experience working on the counter in the automotive industry
• Able to communicate effectively with customers by telephone, email, and in person
• Proven working experience in a warehouse
• Proficiency in inventory software, databases and systems
• Familiarity with modern warehousing practices and methods, including prior knowledge of cycle counting and inventory control
• Good organizational and time management skills
• Able to lift and carry up to 50 lbs.
• Must be willing to learn to operate a forklift as needed
• Must pass pre‑employment physical, drug screen and background check

$23/hour - $28/hour based on experience.

Monday – Friday: 08:30 am – 05:00 pm;
Saturday rotation: 08:00 am – 12:00 pm.

Job Type: Full‑time.

Work Location:

In person.

• Health, Dental, Vision, Life Insurance, Short Term Disability, Accident Insurance, Critical Illness
• 72 PTO hours available at the time of hire
• 6 paid holidays
• 401K plan with company participation
• Weekly pay schedule

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.