Bilingual Customer Service Driver; Spanish

Job Description

Job Description This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this position, you will also be responsible for delivering products to customers from Sherwin-Williams stores in a safe and timely manner using company vans or pickup trucks.

The individual selected for this role will be expected to work at Store #7721, located at 2900 Avenue F, Bay City, TX .

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Process sales transactions accurately in accordance with policies and procedures
• Meet sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and documentation
• Retrieve products from the sales floor or warehouse
• Mix and tint products to customer specifications as needed
• Load, transport, and deliver items to customers safely and on time
• Assist with loading and unloading items from vehicles
• Maintain the store vehicle and report maintenance needs to the supervisor
• Follow assigned routes and adhere to scheduled times
• Comply with all driving laws, traffic regulations, and safety procedures
• Prepare delivery reports and related documents
• Operate equipment and machines such as trucks, forklifts, and other vehicles

• 21 years of age or older
• Legally authorized to work in the United States without a need for sponsorship
• Valid, unrestricted driver’s license
• Proficient in reading, writing, and communicating in English
• Proficient in reading, writing, and communicating in Spanish
• Ability to lift and carry up to 50 lbs. frequently and up to 70 lbs. occasionally
• Willingness to work all scheduled hours, including evenings and weekends, with or without reasonable accommodation
• For internal employees: most recent performance appraisal of at least “meets expectations” (3)
• For internal employees: completion of all required HR Cloud eLearning courses for the current position

• High school diploma or GED
• At least one year of experience in a delivery, retail, or customer service position
• Previous experience selling paint and paint‑related products

Sherwin‑Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.