Wardrobe Coordinator

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

to discover how we empower team members to grow, thrive, and advance in their careers.

Essential Duties And Responsibilities

• Provides professional assistance in all areas of Wardrobe and HR, including but not limited to Team Member and uniform life cycles, Team Member engagement events, and related transactions.
• Maintains focus on departmental priorities to align with business needs.
• Assists with Team Member questions/requests and escalates issues as appropriate to ensure prompt resolution.
• Performs Human Resources and Wardrobe administrative duties, including but not limited to maintaining inventory par levels for the distribution of uniforms and wardrobe accessories to Team Members, maintaining all office supply par levels, employee records, data input, and research. Prepares Team Member/vendor badges, and new hire in processing packets.
• Assists in preparation for New Hire Orientation and execution of Team Member engagement, wellness, training and retention events.
• Assists in developing and maintaining property communication, including but not limited to back of house hallway and Team Member Dining Room (TDR) televisions.
• Maintains an upbeat and positive attitude as well as a professional, courteous and friendly demeanor with all Team Members, applicants, and guests.
• Assists with Boomtown HR and Wardrobe tasks as needed.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Serves as a liaison between HR and other department representatives to resolve problems related to needs and opportunities.
• Assists with minor Team Member uniform alterations as needed.
• Evaluates requests for uniform modifications and submits for approval as needed.
• Oversees the examination of uniforms and arranges for the cleaning of them.
• Accurately maintains database of all records of uniforms issued and returned through a software system.
• Maintains complete confidentiality of team member records/issues and protected company information at all times.
• Responsible for ensuring the compliance with all local, state, and federal regulations within area of responsibility and reporting potential issues to management.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• High School Diploma or General Education Degree (GED); one year of customer service experience; or equivalent combination of education and experience. Previous experience working in Human Resources or Wardrobe is preferred but not required.
• Must have proficient computer skills including Microsoft Office software (Word, PowerPoint, Excel, and Outlook). Knowledge of iCIMS and Ulti Pro experience preferred.
• Must have excellent verbal and written communication skills.
• Ability to maintain confidentiality of sensitive information…