Human Resources Coordinator

Water Lilies Food, LLC is a private equity-backed manufacturer and distributor of premium Asian inspired food. Founded for over 30 years, the Company is in a high-growth phase, supported by a state of-the-art manufacturing facility in Bay Shore, NY (Suffolk County Long Island), with a second facility scheduled to come online in Q2 2026.

Water Lilies’ growth strategy is centered on private label partnerships with national and regional retailers, complemented by proprietary control brand offerings where private label programs are not feasible. The category remains underdeveloped, creating meaningful runway for growth through disciplined commercialization, category-led selling, and operationally sound go-to-market execution.

Water Lilies’ vision is to be the preferred supplying partner of premium Asian-inspired food, achieved through delivering our products and services with attention to detail, a continuous improvement mindset, agility, and authenticity. Our culture emphasizes collaboration, respect, and accountability.

Employees are empowered to make a meaningful impact, take ownership of their work, and grow alongside the business. The company is backed by Blue Point Capital Partners, a lower middle-market private equity firm with a strong history of scaling founder-led and growth-oriented manufacturing businesses.

The HR Office & Employee Engagement Coordinator plays a key role in creating a welcoming, organized, and engaging workplace. This position is responsible for managing front office operations while supporting Human Resources initiatives that enhance the overall employee experience.

Serving as the first point of contact for employees, visitors, and vendors, this role ensures the office operates efficiently while partnering with HR to coordinate employee engagement activities, recognition programs, company events, onboarding support, and internal communications. The coordinator must be bilingual in English and Spanish to effectively support and communicate with employees across the organization.

The role reports to the Human Resources department and works collaboratively across all business functions to support administrative needs, employee programs, and initiatives that contribute to a positive workplace culture.

• Serve as the first point of contact for employees, visitors, vendors, and guests by providing a professional, welcoming, and positive experience.
• Answer, screen, and direct incoming phone calls while ensuring timely and professional communication.
• Coordinate visitor check-in procedures and maintain visitor logs as required.
• Manage employee access badges and assist with employee equipment and office access needs.
• Coordinate conference room scheduling and ensure meeting spaces are clean, organized, stocked, and prepared for meetings.
• Maintain office hospitality areas, including coffee stations, refrigerators, and common areas, ensuring they are clean, organized, and properly stocked.
• Coordinate catering, food, beverages, and hospitality needs for meetings, visitors, training sessions, and employee events.
• Manage office supply inventory, place orders, and maintain appropriate stock levels for administrative and operational needs.
• Coordinate ordering and tracking of office equipment, including computers and other administrative resources.
• Manage incoming and outgoing mail, including sorting and distribution of mail and packages, as well as coordinating shipments through Fed Ex, UPS, and other carriers.
• Resolve issues related to lost, delayed, or damaged shipments and deliveries.
• Troubleshoot office equipment issues and coordinate repairs or service requests as needed.
• Arrange travel accommodation and scheduling support for employees when required.
• Maintain company databases, records, and administrative files.
• Prepare reports, presentations, communications, and other documents assigned.
• Provide general administrative and clerical support to departments across the organization.
• Perform additional administrative duties and special projects assigned.

• Partner with Human Resources to support…