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Front Desk Associate

Job in Bay Shore, Suffolk County, New York, 11706, USA
Listing for: Retro Fitness
Full Time position
Listed on 2026-07-09
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Retail Associate/ Customer Service, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 16 - 18 USD Hourly USD 16.00 18.00 HOUR
Job Description & How to Apply Below

Benefits

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Vision insurance
  • Wellness resources

The Front Desk Associate is the first face people see when they enter the club. You will help create a great first impression, handle member requests, and promote services that help people reach their fitness goals.

What You Will Do
  • Welcome and check in all members and guests
  • Sell memberships, smoothies, supplements, and personal training
  • Answer questions, resolve billing issues, and track front desk activity
  • Keep the front desk area clean, stocked, and on‑brand
  • Support day‑to‑day operations and team communication
  • Create a fun, professional, and helpful experience for everyone
What We Are Looking For
  • Customer service or front desk experience preferred
  • Comfortable with upselling and helping members
  • Organized, energetic, and positive attitude
  • Available to work early mornings, evenings, and weekends
Why You Will Love It
  • Flexible schedule and opportunity for advancement
  • Free membership and uniforms
  • 401(k) eligibility
  • Health benefits available for qualifying employees
  • Fun team environment with room to grow
Compensation
  • Hourly: $16.00 - $18.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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Position Requirements
10+ Years work experience
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