Inventory Controller

Overview

Who We Are – Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development.

Come, stay, and grow with us.

What Drives Success – The Inventory Controller’s primary function is to ensure accurate inventory levels, research and respond to customer inquiries regarding shortages/overages, and maintain inventory integrity within the ERP system. This role plays a key part in supporting warehouse performance, customer service responsiveness, and system accuracy.

• Review and validate daily cycle counts; research variances and determine root causes.
• Respond to customer inquiries related to shortages, overages, and inventory discrepancies.
• Issue credits for shortages and process billing charges for overages.
• Maintain and update inventory records in the ERP system, including adjustments, transfers, and receipts.
• Monitor bin locations, item labeling, and stock organization to ensure accuracy and efficiency.
• Investigate warehouse transactions to verify product flow and correct any discrepancies.
• Review receiving transactions to ensure items are received, labeled, and entered correctly.
• Process and document customer returns (RMAs) so items are dispositioned and restocked accurately.
• Support preparation and execution of year-end physical inventory counts.
• Assist with system migration tasks including data validation, troubleshooting, and issue escalations.
• Collaborate with Customer Service and Finance on inventory-related resolutions.
• Provide support on inventory-related projects or process improvements as needed.
• Perform other duties as assigned.

• Strong attention to detail and accuracy.
• Ability to work independently with minimal supervision.
• Strong communication skills when interfacing with internal teams and customers.
• Comfortable working in a fast-paced environment with competing priorities.
• Must be able to work on-site Monday–Friday.

• High School Diploma or GED required.

• A minimum of 3 years of inventory control or warehouse inventory experience.
• Experience with cycle counting and variance research required.
• Proficiency in MS Excel, Outlook, and ERP inventory systems.
• Experience working with customer-facing teams is a plus.

• Ability to lift, push, and/or pull up to 50 lbs. repeatedly.
• Ability to stand, walk, bend, and work in a warehouse environment daily.

Compensation: This is an hourly non-exempt role. The starting pay range for this role and market is between $20.00-$25.00 /hour
. Factors that may affect starting pay include geography/market, and the skills, education, the experience, and other qualifications of the successful candidate. Employees in this role are also eligible to earn overtime when they work more than 40 hours in a week (or as otherwise required by state law).

Benefits
:
Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 10 days paid time off, 12 paid holidays, and 3 floating holidays per year.

At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success.

At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!

Disclaimers:
The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.