Part Time Branch Ambassador Western Suffolk Area

Part‑Time Branch Ambassador – Western Suffolk Area

Capital One is looking for a hospitality‑focused, tech‑savvy Branch Ambassador to serve as the heartbeat of our community hub. You will provide outstanding service, ensure transaction accuracy, and help customers leverage digital tools.

• Execute high‑volume cash transactions—deposits, withdrawals, and negotiable instrument processing—with 100% accuracy.
• Ensure full compliance with BSA/AML, audit, and regulatory requirements.
• Educate clients on mobile banking, remote deposit capture, and contactless payments.
• Identify customer needs through active listening and recommend appropriate banking solutions.
• Maintain a welcoming environment; greet every customer and prevent anyone from feeling like a “number.”
• Support branch operations as needed within a 50‑mile radius and be available for nights, weekends, and schedule changes.

• Natural hospitality - a gift for making customers feel welcome and heard.
• Tech fluency - early adopter of apps and digital tools, willing to teach others.
• Precision and detail - ensuring accuracy and following clear procedures.
• Adaptability - comfortable moving from cash handling to digital demonstrations.
• Curiosity - always looking for ways to improve the customer journey.

At Capital One we’ve removed traditional sales quotas so you can focus on impacting customers, teammates, and community. We invest in your professional growth, well‑being, and long‑term success.

• Medical, Dental, Vision, and Prescription drug coverage starting Day
  1.
• Flexible Spending Accounts, Life and Disability Insurance.
• Paid Time Off and Paid Parental Leave.
• Education Assistance and 401(k) match up to 7.5%.
• Mental health support and backup child/elder care.

• Support surrounding branches within a 50‑mile radius; occasional travel to other locations.
• Work a flexible schedule, including nights and weekends; adapt to business‑driven changes.
• Attend all required training sessions.
• Lifting up to 25pounds and standing for extended periods.

Hourly rate for part‑time hours is prorated based on the agreed number of hours. For full‑time annual range, view location‑specific salary information on our careers site.

• High School Diploma, GED, or equivalent.
• At least 1year of retail, sales, or customer‑service experience.
• At least 6months of cash‑handling experience.
• Associate’s degree (preferred).
• Proficiency with G‑Suite.
• Strong written and oral communication skills.

Capital One is an equal‑opportunity employer. All qualified applicants will receive consideration without regard to disability, veteran status, race, color, religion, sex, sexual orientation, gender identity, national origin, or any other protected status in compliance with applicable federal, state, and local laws.