Manager, Patient Care

Job Description

Manages and has 24/7 responsibility for the nursing practice, patient care delivery, human and fiscal resources, and regulatory compliance of a patient care unit. Maintains a professional environment that supports delivery of high-quality patient and family centered care.

• Manages and has 24/7 responsibility for the team members, operations and patient care activities of a patient care unit.
• Assists nursing leadership in setting strategic direction for key programs in alignment with organization mission, vision, and values and nursing strategic plan.
• Communicates, builds consensus, and guides team toward achieving department objectives.
• Promotes and maintains high quality patient and family centered care in a healing environment.
• Creates a professional work environment that fosters team member respect, engagement, accountability and optimal patient outcomes.
• Promotes appreciative inquiry and evidence‑based, ethical and compassionate practice.
• Acquires and manages staffing for patient care unit. Collaborates with HR for requirements.
• Provides direction and guidance to patient care unit team members and supervisors.
• Facilitates performance reviews, promotions, pay and corrective actions.
• Serves as a role model for standards of professional practice (clinical, educational and leadership).
• Assists in career development planning for team members.
• Educates teams in new and existing department procedures and systems (information systems, fiscal responsibility, etc.).
• Manages patient care unit budget. Monitors expenditures and implements action plans when variances are present.
• Monitors performance metrics that support decision‑making to achieve optimal performance levels.
• Ensures adherence to the established care delivery model, using knowledge of scope and standards of practice.
• Facilitates continual compliance for unit with the JC, CMS, New York State, DOH, Public Health Law, HIPPA regulations and System, hospital and department standards.
• Demonstrates current knowledge of clinical competencies for patient population of oversight in order to manage direct patient care.
• Maintains current knowledge of scope and standards of practice, healthcare legislation, and population health.
• Identifies and leads opportunities to make changes to improve operations across teams using evidence‑based strategies and solutions.
• All responsibilities here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related, are not essential functions.

• Bachelors of Science Degree, required (Bachelor or Master’s Degree must be in Nursing).
• Masters preferred.
• Current license to practice as a Registered Professional Nurse in New York State, required.
• Specialized certifications, as needed.
• 6-8 years of nursing experience and 2-5 years of leadership/management experience, required.

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).