Services Supervisor

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S100 [70] Management Bay Shore, NY, US

3 days ago Requisition

Salary: $55,000.00 Annually

Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.

Monday-Friday, 8:00am to 4:00pm or 9:00am to 5:00pm

Family Service League is seeking a full‑time Housing Services Supervisor for our Program Home Program in Bay Shore. The Housing Services Supervisor reports to the Program Director of Housing Services and will communicate a vision for the staff that reflects FSL and program values and responds to the needs of the community. The Housing Services Supervisor will demonstrate outstanding oral and written communication skills.

He/She will establish and maintain an environment where new ideas and solutions to problems are encouraged, solicited, evaluated and implemented. He/she will influence and effectively motivate staff to achieve FSL mission and program goals. The Housing Services Supervisor will demonstrate high ethical standards and personal integrity and display commitment to FSL.

We offer a generous benefits package including the following:

• Health and Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Retirement Savings Plan with a 5% employer contribution
• Life and AD&D Insurance
• Generous PTO (paid time off)
• Up to 11 paid Holidays
• Employee Assistance Program (EAP)
• Company paid Short-Term and Long-Term Disability
• Employee Discounts and more!

• The Housing Services Supervisor will oversee staff, including recruiting, hiring, training, developing, and conducting supervisions and performance appraisals.
• Advocate for client needs.
• Arrange forums with outside entities to provide information on topics related to securing and maintaining permanent housing.
• Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
• Assist participants in moving into permanent housing, i.e. attend lease signing, ensure utilities are turned on, and coordinate transportation/moving.
• Assist participants in the completion of all housing applications and ensure the applications are submitted to housing programs in a timely manner.
• The Housing Services Supervisor will conduct comprehensive intakes of all clients.
• Assist staff in conducting client intakes, as needed.
• Complete and oversee housing inspections in a timely manner.
• Complete monthly budgets with clients and regularly work with clients to increase monthly income.
• The Housing Services Supervisor will c onduct regular face‑to‑face contact with clients.
• Conduct regular reviews of client records across all programs to ensure compliance with documentation standards, provide timely feedback on deficiencies and required corrections, and monitor completion of corrective actions to ensure records are accurate, complete, and compliant.
• Demonstrate an understanding of program outcomes, performance indicators and program evaluation tools.
• Determine and document monthly rental subsidies for current RRH clients in budgetary spreadsheet.
• The Housing Services Supervisor will d evelop individualized housing plans for each client.
• Develop new housing resources on a regular basis.
• Document all contact with and on behalf of the program participants.
• Encourage staff to advocate for clients’ needs and provide ongoing support to address any areas of concern.
• Enter all intakes and discharges into…