Invoicing & Deductions Specialist

Overview

Our client an FMCG business, currently going through a significant period of transformation. This ten-month fixed-term role sits within the order-to-cash workstream of that program. The business is migrating from SAP to Microsoft Dynamics 365 across the United States and Canada, and this role focuses specifically on invoicing and deductions.

In a consumer goods business, retailer deductions are high in volume and hit cash and margin directly, so the detail matters. The remit covers supporting the design and configuration of customer billing and invoicing, the deduction and dispute management process (receipt, validation, reconciliation and resolution of retailer claims and short-pays), cash application and remittance matching (including EDI 820 where relevant), and the audit trail needed to recover invalid claims.

It also involves master data relevant to billing, testing and UAC, and hands-on cutover and post go-live support.

• Contribute to the design and configuration of customer billing and invoicing within the Dynamics 365 environment.
• Manage the deduction and dispute process, including receipt, validation, reconciliation and resolution of retailer claims and short-pays.
• Execute cash application and remittance matching, including use of EDI 820 where relevant.
• Maintain an audit trail to recover invalid claims.
• Maintain master data relevant to billing, perform testing and support UAC activities.
• Provide hands-on cutover support and post go-live support within the O2C workstream.

• Three to five years of experience in order-to-cash, accounts receivable, billing or deductions, with hands-on knowledge of retailer claims, matching and dispute resolution, ideally in a consumer goods or similar environment.
• Exposure to Dynamics 365 and any prior involvement in a systems implementation is helpful.
• An accounting or finance qualification is an advantage.

The role reports to the O2C and TPM Lead. It is a hybrid position with three days a week in the office. A base salary is offered in the range of $125,000 to $145,000, with a performance bonus.