Loan Servicing Specialist

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Full-time Regular Admin Support Worker Bayonne, NJ, US

3 days ago Requisition

Salary Range: $26.00 To $30.00 Hourly

The position of Loan Servicing Specialist is responsible for loan processing activities and maintaining professional relationships with internal and external contacts to ensure successful loan processing for our clients.

• Process monetary loan transaction requests, daily loan payments, and loan payoffs from general ledgers and checks.
• Research and resolve loan related issues which may include missing payments, disputed accounts history requests and general loan related questions.
• Liaise with tax authorities, insurance companies, and third-party vendors.
• Manage payment of real estate taxes for escrow accounts as they become due and maintain all corresponding escrow addendums on the loan accounting system.
• Works with insurance policies and related reports; contacting agents and working closely with loan officers and customers to ensure proper insurance is received and maintained.
• Create daily and monthly loan reports to applicable branches or departments.
• Process interest payments from the Bank’s interest reserve.
• Maintain awareness of legal requirements and best practices, adhering to policies and procedures to mitigate risk.

• College degree preferred; related work experience required.
• Minimum of 2 years in a loan servicing environment handling real estate taxes and insurance issues.
• Experience in loan servicing or escrow administration in a banking environment.
• Excellent interpersonal skills: including use of professional and clear verbal communication and writing skills.
• Advanced planning, organizing, coordinating, and implementation skills with little or no supervision.

• Professional work environment with moderate noise.
• Ability to sit and stand to extended lengths of time.
• Ability to travel to branches, off-site training, and/or meetings as required.