Part Time Teller

Position Overview

Part‑time Teller position within PNC Retail organization located at the Brentwood Branch in Cincinnati, OH. In‑office role requiring daily engagement with customers and support of branch functions.

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer’s problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits.
• Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

Successful candidates must demonstrate knowledge, skills, and abilities for this role. PNC employees are expected to be customer focused and manage risk according to our Enterprise Risk Management Framework.

• Accountability
• Banking
• Client Loyalty
• Customer Experience (CX)
• Customer Service
• Identifying Opportunities
• Leveraging Technology
• Proactive Sales Competencies
• Accuracy and Attention to Detail
• Addressing Customer Needs
• Banking Products
• Digital Awareness
• Effective Communications
• Fraud Detection and Prevention
• Managing Multiple Priorities
• Matrix Management
• Problem Solving
• Understanding Customer Needs

No degree required. No certifications or licenses required.

Base salary range $15.38 to $21.15 per hour. Actual compensation may vary based on location, market data and individual performance.

Benefits for part‑time employees include medical, prescription drug coverage with an HSA option, dental and vision coverage, employee life insurance, 401(k) with match, pension and stock purchase plans, backup child or elder care, adoption, surrogacy, doula reimbursement, educational assistance, and a wellness program with financial incentives. Paid time off includes parental leave, up to 11 paid holidays, 7 optional absence days, and vacation that accrues after 90 days of service.

Cincinnati, OH – Brentwood Branch. Availability for part‑time shift hours as discussed with recruiter.

Contact  with "accommodation request" in subject line, including name, job  preferred contact. Phone: , say Workday.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other categories protected by law.

California Consumer Privacy Act privacy notice applies. The position is subject to FDIA requirements and possible SAFE or FINRA regulations.