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Head of AI-Driven Customer Experience
Job in
Bayonne, Hudson County, New Jersey, 07002, USA
Listed on 2026-06-12
Listing for:
Londontown, Inc.
Full Time
position Listed on 2026-06-12
Job specializations:
-
IT/Tech
AI Engineer (Applied/Software)
Job Description & How to Apply Below
London town, Inc. is seeking a hands-on, data-driven leader to scale their customer support function in Bayonne, NJ. The ideal candidate has over 5 years of experience leading in-house customer support teams in a product-based company and successfully implemented AI tools to enhance efficiency.
In this role, you will drive KPIs, ensure operational quality, and coach the team towards better performance, while building effective workflows and SOPs.
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