Senior Business Systems Analyst

JOB SUMMARY

We are looking for a detail-oriented and technically fluent project coordinator to support our data engineering team. This role focuses on ensuring we maintain our data pipeline development lifecycle runs smoothly through clear documentation, effective project tracking and release coordination. The ideal candidate brings a strong understanding of SQL, data pipeline concepts, and is comfortable working in a cloud environment; specifically Google Cloud.

owning and maintaining Jira boards for day-to-day task management; managing and organizing Confluence documentation; facilitating project management duties including status reporting, meeting coordination, and follow-ups; coordinating release and capacity management across environments and teams; collaborating with engineers and analysts to ensure clarity and alignment on requirements and delivery; translating high-level business needs into detailed requirements; identifying and supporting process improvement opportunities;

supporting analytical aspects of the application product life cycle; collaborating with customers to understand needs, gather specifications, create business cases and cost sheet analysis; and identifying, documenting, and resolving risks, defects, and issues.

a basic understanding of SQL and data concepts; familiarity with data pipelines and ELT/ETL life cycles; experience using JIRA, Confluence, and Kanban workflows; strong communication, organization, and cross-functional coordination skills; familiarity with the Google Cloud Platform; requirements gathering and analysis skills; strong problem-solving abilities; data and systems analysis and design skills; and change management understanding and project life cycle familiarity.

• Take a lead role with customers, Software Engineers, Architects, Capability Managers, and other team members to capture capability needs and drive quality business solutions on complex issues. Create and maintain deliverables such as business vision, requirements, testing plan, testing schedule, testing scenarios, testing outcomes, user task analysis, wire framing, usability testing, personalization to different clients, and user interface design.
• Participate in the full software development life cycle by actively taking a lead role on agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need.
• Provide required business and/or subject matter expertise for both project and production related activities on complex issues, including new strategic programs or initiatives impacting current and existing systems.
• Ensure compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle.
• Interface with the business areas, customers, partners, vendors, technical staff and project teams to drive value, return on investments and innovative solutions. This includes providing alternative solutions, including vendor solution acquisitions, with maximum benefits while reducing cost (e.g. cost benefit analysis, pros/cons of solutions).
• Take lead role in supporting various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts.
• Communicate in an exemplary manner with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation.
• Provide thought leadership and strategic direction in Product and Technology Solutions.
• Other duties as assigned.

• Bachelor's Degree in Business Management, Information Technology, Information Systems, or related field

• None

• None

• 5 - 7 years in IS/IT

• 3 - 5 years in Lean/Six Sigma
• 3 - 5 years in the Health Insurance Industry
• 3 - 5…