UX Researcher

Overview

UX Researcher – Hybrid (Weehawken Township, NJ). We are looking for an experienced UX researcher, preferably with experience in wealth management/capital markets, to help define and drive the future of our product. You will reveal what our users need from our products by conducting research, working with cross‑functional teams, and performing usability studies. These responsibilities also include inspiring change, delivering oral and written presentations, evaluating qualitative and quantitative data, and helping the UX team better understand what would make a user’s experience more intuitive, accessible, and seamless.

• Conduct user research using various methods such as interviews, surveys, usability testing, and field studies to gather data about user behavior and preferences.
• Evaluate and review existing products, analyzing the user experience to identify areas for improvement.
• Analyze data collected from user research, identify trends, and extract meaningful insights.
• Communicate insights clearly and concisely to designers and other stakeholders, ensuring that insights are understood and actionable.
• Collaborate with cross‑functional teams—including designers, engineers, product managers, and other members—to ensure research findings inform design and development decisions.
• Promote user‑centered design by championing the principles and ensuring research findings create positive and inclusive experiences for all users.

• 7‑8 years of expertise in qualitative and quantitative research methods, including user interviews, surveys, usability testing, and data analysis, preferably in the financial or capital markets domain.
• Strong understanding of user‑centered design principles and the importance of putting the user first.
• Excellent written and verbal communication skills to effectively present research findings to diverse audiences.
• Ability to work effectively with cross‑functional teams, including designers, engineers, and product managers.
• Strong ability to analyze data, identify trends, and extract meaningful insights.