Receptionist Finger Printer Administer

Benefits

• Opportunity for advancement
• Training & development

Center Administrative Assistant

Learning Center

Center Director

The Center Administrative Assistant is responsible for leading the day-to-day administrative tasks in the Center such as phone reception, word processing, data entry, filing, market research, and other administrative tasks. The Center Administrative Assistant provides a positive first impression for potential and existing customers, field calls from customers, schedules appointments, and coordinates community and school marketing events.

• Leads day-to-day administrative tasks such as timely and high quality phone reception, word processing, data entry, filing, and other administrative tasks
• Greets and assists students, parents, and potential customers according to Sylvan standards
• Fields inquiry calls from potential customers;
  Fields calls from current families
• Schedules assessments, tours and Welcome Conferences according to Sylvan Standards;
  Manages scheduling changes of current families
• Assists Center Directors and Directors of Education with preparing materials for parent conferences, assessments, tours, and other customer appointments
• Assists Center Directors with other day-to-day tasks of running the Center such as maintaining Center supplies
• Assists Center Directors with maintaining the professional appearance of the Center according to Sylvan standards
• Supports standards and procedures to ensure student safety and well-being
• May assist teachers with preparation for instruction;
  Gathers and prepares materials as appropriate
• Fingerprinting

• Associates or four-year degree preferred
• A minimum of three years of customer service experience;
  Retail sales experience preferred (Not Required for Interns)
• Experience using full suite of Microsoft Office applications and other standard business applications
• Knowledge of general office equipment such as copiers, printers, and office phones

• Strong customer service, interpersonal and communication skills
• Strong word processing, data entry, and other administrative skills
• Proven ability to effectively use consultative sales skills when serving customers
• Proven ability to communicate effectively in writing;
  Ability to proofread and edit copy
• Strong organizational skills;
  Proven ability to manage multiple tasks and be flexible
• Ability to occasionally lift and/or move up to ten pounds

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be a complete list of all job responsibilities or skills, knowledge and abilities required.