Administrative Specialist PT - Animal Control

Job Summary

We seek an organized, customer-focused Part‑Time Administrative Specialist for the Animal Control Division. The role supports operations by handling customer service, file management, data entry, and internal communications, ensuring a smooth experience for residents and staff.

• Issue and maintain animal release documentation and assist customers with adoption applications, data entry, and payment processing.
• Answer and route incoming calls, take messages, and retrieve messages from the answering machine.
• Send letters, copy documents, enter inspection and complaint data, maintain the filing system, and create contractor work orders.
• Provide administrative support to the Animal Services Manager and Supervisors.
• Prepare and balance daily cash deposits, review receipts for errors, and resolve overages or shortages.
• Perform other related duties as assigned.

• High School Diploma or GED.
• Two years of customer service or general office experience, or an equivalent combination of education and experience.
• Intermediate computer processing skills in Microsoft Office.

• Bilingual in Spanish, Vietnamese, Chinese, French, Urdu, American Sign Language, or other.

• Ability to multi‑task, set priorities, and work independently.
• Attention to detail in entering, composing, typing, and proofreading data.
• Knowledge of business machine operations, PCs, and accounting/billing processes.
• High level of interpersonal skills to handle sensitive and confidential situations.
• Poise, tact, diplomacy, and ability to handle high‑volume complaint‑driven calls.
• Ability to work effectively with co‑workers and the public.

The City of Baytown welcomes the unique contributions that you bring and is committed to providing a workplace where differences are honored and the workforce reflects the diversity of the people we serve.

• Gym partnership with Lee College Wellness Center and swimming pool ($58/year).
• Employee Assistance Program – up to 8 complimentary sessions per issue per year.
• Mission Square and Roth IRA optional retirement savings plans.
• The HUB Employee Training Center for professional development.

• Attendance is an essential function; overtime may be required.
• Responsibilities may include providing services during emergency situations and evacuation.
• Physical demands: sedentary work with occasional lifting of up to 10 pounds.