Service Consultant

Overall Summary
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Education
High School

Experience
1-3 years

Additional Information
You can also visit our website
- Responsibilities:

* Greet and assist customers, understanding their vehicle concerns.

* Coordinate with the service department to schedule and prioritize repairs.

* Provide transparent cost estimates and explain invoices to customers.

* Educate customers on preventive maintenance and optimal vehicle performance.

* Address and resolve customer concerns promptly and professionally.

* Maintain accurate records of transactions and customer interactions.

Qualifications:

* Previous experience in automotive service advisory roles preferred.

* Strong interpersonal and communication skills.

* Basic knowledge of automotive systems and maintenance.

* Ability to multitask in a fast-paced environment.

* Proficient computer skills, including service management software.

Benefits:

* Competitive salary with performance-based incentives.

* Employee benefits including medical, dental, vision, and more.

* Professional development opportunities.

* Employee discounts on services and products.

If you're customer-focused, have automotive service experience, and thrive in a dynamic environment, apply for our Service Advisor position and contribute to our commitment to customer satisfaction..

Employment Position:
Full Time
Salary:
$0.00 - $0.00 Hourly
Salary is negotiable.
Zip Code: 77521