Coordinator, Learning Support Services

Coordinator, Learning Support Services

Salary: $63,273.60 - $66,501

Job Type: Full-Time

Job Number: FY2300722

Location:

Main Campus - Baytown, TX

Division:
Provost/Academic & Student Affairs

Starting Salary Range is $63,273.60 - $66,501. The initial salary offer is commensurate with education and related work experience.

Under the supervision of the Director of Learning Support Services,the Coordinator is responsible for the daily operations and ongoing development of the Learning Hub and Math Lab, including development of the Tutoring and Supplemental Instruction programs. The position also responsible for programming initiatives such as workshops,collaborations, and outreach, as well as the supervision,professional development, and ongoing support of Tutors, SICoaches, and Student Workers. Consistent, high-quality academic learning support is maintained by coordinating Tutoring and SIassignments, implementing departmental standards of practice,collaborating with academic and technical faculty, and applyingevidence-based approaches to tutoring and Supplemental Instructionpractices.

The role supports students across disciplines by providingaccessible, course-aligned academic support that promotesindependent learning, problem-solving, persistence, and successfulcourse completion. In alignment with Learning Support Services,service data is collected and analyzed to produce reports that support assessment, operational decision-making, budget planning,and strategic alignment. The position demonstrates a commitment toasset-based, student-centered practices and collaborates with faculty and campus partners to align the Math Lab, Learning Hub,and Supplemental Instruction services with institutional goals.

• Support and abide by all rules, regulations, policies, and guidelines of Lee College and serve as an appropriate role modelfor students and employees at all times.
• Oversee the day-to-day operations and services of the Learning Hub and Math Lab, including the Tutoring and Supplemental Instruction program, virtual services, and web-based learning support resources, instructional resources, workshops, outreach,and center-based learning support services.
• Coordinate Tutor and SI Coach programming such as staffinghours, course assignments, workshops, team meetings, professional development. Also, coordinates student worker schedules, supplies,training materials, technology needs, and other operationalresources.
• Coordinate the daily use, maintenance, and continuous improvement of web-based scheduling, tracking, and virtual serviceplatforms used for Tutoring, Supplemental Instruction, Learning Hub& Math Lab resources, student bookings, service documentation,usage reporting, and assessment of services.
• In collaboration with the Director of Learning Support Service,maintain and coordinate an assigned annual budget by utilizingservice data, staffing trends, and student demand to make budget recommendations that support effective coverage, cost effectivemonetary decisions, and overall program growth.
• Create and support an annual plan for Learning Hub and Supplemental Instruction services with stated goals, measurable outcomes, and specific metrics that evaluate the effectiveness of services.
• Produce evaluation reports for the Director of Learning Support Services that demonstrate progress toward annual goals, assessservice effectiveness, and provide recommendations for improvementbased on data and identified student needs.
• Assess the effectiveness of units, services, and programs by developing, implementing, collecting, and analyzing surveys, focus groups, usage data, student engagement data, and other relevantmeasures.
• In collaboration with the Director of Learning Support…