Drug and Alcohol Collections Support Specialist

Drug & Alcohol Collections & Program Support Specialist

The Drug & Alcohol Collections & Program Support Specialist performs Department of Transportation (Use the "Apply for this Job" box below). non-DOT drug and alcohol testing while also providing administrative and operational support to the Global Substance Prevention Team. This role ensures compliant specimen collections, accurate documentation, timely coordination with DISA account managers clinics, and occupational health partners, and effective management of testing supplies, schedules, and results.

The position requires strong working knowledge of 49 CFR Part 40, a high level of attention to detail, and proficiency with DISA and Form Fox systems.

This is an office-based role in a clinical setting and requires a high degree of professionalism, discretion, and reliability.

Collections & Testing

• Perform DOT and non-DOT urine drug collections in accordance with 49 CFR Part 40, company requirements, and established procedures.
• Conduct DOT and non-DOT breath alcohol testing as a qualified Breath Alcohol Technician (BAT) or Screening Test Technician (STT) using approved testing devices.
• Collect hair follicle and oral fluid specimens in accordance with established protocols.
• Perform point-of-collection testing (POCT) for instant urine and oral fluid tests when authorized.
• Maintain strict chain-of-custody control and ensure accurate, complete documentation.
• Provide professional, respectful, and confidential service to employees, candidates, contractors, and stakeholders.

Program Administration & Coordination

MRO Safety Concern Notices

• Upload MRO Safety Concern notifications into the Electronic Medical Record (EMR).
• Create and assign tasks for Occupational Health team review and follow-up.
• Manage documentation related to laboratory confirmed positives and MRO negative results involving Fitness-for-Duty (FFD) concerns.

MRO Clock Letters

• Contact employees or candidates to communicate the urgency of contacting the MRO to prevent escalation of test results.
• Document outreach efforts and timing in designated systems.

Test Results Management

• Monitor and follow up on missing or delayed test results.
• Re-report Breath Alcohol Test (BAT) results from Form Fox as needed.
• Contact clinics when results are not available in DISA or Form Fox as expected and escalate unresolved issues appropriately.

Scheduling & Communication

• Schedule candidates for pre-employment drug and alcohol testing.
• Notify and schedule employees for random drug and alcohol testing.
• Communicate clearly and professionally with candidates, employees, clinics, occupational health partners, and program administrators.

Supply & Inventory Management

Chain of Custody Forms (CCFs)

• Order DOT Chain of Custody Forms through designated contacts and coordinate shipment to required locations.

Testing Supplies

• Intake and coordinate requests for drug and alcohol testing supplies, equipment, and training from company-managed clinics and approved third-party mobile collectors.
• Ship available supplies or coordinate procurement through the Program Manager when needed.

Inventory Management

• Maintain accurate inventory records of all drug and alcohol testing supplies and equipment, including:
• Serial numbers
• Quantities
• Expiration dates
• Shipping or storage locations
• Proactively request supplies to avoid shortages and unnecessary expedited shipping costs.

Systems & Compliance

• Utilize DISA and Form Fox to initiate testing events, document collections, upload results, manage tasks, and maintain records.
• Identify and appropriately document shy bladder events, refusals to test, and collection irregularities.
• Maintain compliance with privacy, confidentiality, and data security requirements.
• Maintain current certifications, required training documentation, and proficiency across all testing methods performed.

Travel & On-Site Support

• Travel to local Houston, Baytown, and Sugar Land office locations to perform drug and alcohol testing as required.
• Support on-site, mobile, or clinic-based testing operations.

Work Schedule

• This position follows a 9/80 work schedule.
• Standard work hours are 7:00 a.m. – 4:00 p.m.
• The employee will have every other Friday off.
• When scheduled to…