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Director of Operations

Job in Baytown, Harris County, Texas, 77522, USA
Listing for: Jobtailor
Full Time position
Listed on 2026-07-20
Job specializations:
  • Management
    Operations Management, General Management, Regulatory Compliance Specialist, Project & Program Management
Salary/Wage Range or Industry Benchmark: 110000 - 180000 USD Yearly USD 110000.00 180000.00 YEAR
Job Description & How to Apply Below

Responsibilities

  • Drive consistent execution of company operating standards, policies, and best practices across all branches
  • Lead field operations through Branch Managers, ensuring alignment with company objectives and performance expectations
  • Translate strategic direction from the Vice President into clear operational actions and measurable outcomes
  • Oversee operational performance including safety, productivity, customer service, and asset utilization
  • Identify operational inefficiencies and implement practical solutions
  • Establish and monitor KPIs across locations
  • Hold Branch Managers accountable for performance and improvements
  • Conduct branch reviews and audits
  • Provide clear reporting to the Vice President
  • Coach and develop Branch Managers and leaders
  • Foster a culture of safety, accountability, and teamwork
  • Partner with Safety, HR, Fleet, Compliance, Accounting, and Sales
  • Ensure compliance with policies and regulations
  • Oversee scheduling, dispatch, and fleet utilization
  • Act as escalation point for major issues
  • Lead operational improvement initiatives
  • Support acquisitions and branch start-ups
  • Ensure operational readiness to support growth
Requirements
  • 7+ years of progressive operational leadership experience, preferably within crane services, construction, transportation, industrial services, or related sectors
  • Demonstrated success leading multi-location or regional operations environments
  • Strong business acumen with deep understanding of branch operations, workforce management, safety compliance, and financial performance drivers
  • Proven ability to influence, coach, and develop leaders while driving accountability across the organization
  • Highly effective communicator with strong organizational discipline and follow-through
  • Ability to prioritize and lead multiple initiatives in a dynamic, fast-paced environment
  • Sound judgment with demonstrated problem-solving and decision-making capabilities
  • Proficiency in Microsoft Office and operational reporting systems
  • Bachelor’s degree preferred; equivalent combination of experience and leadership track record considered
  • Willingness and ability to travel extensively (up to 75%) in support of operational alignment and performance
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