Service Manager

An established powersports dealership is seeking an experienced Service Manager to lead our service department. We're looking for a motivated leader who can drive department performance, build a strong team, and deliver an outstanding customer experience.

This is an excellent opportunity for someone looking to take the next step in their career with a growing dealership that values leadership, accountability, and operational excellence.

• Oversee the daily operations of the service department
• Manage technician scheduling, workflow, and shop productivity
• Ensure repair orders are completed accurately, efficiently, and on schedule
• Oversee manufacturer warranty claims and warranty administration
• Maintain exceptional customer satisfaction by resolving customer concerns professionally
• Monitor department performance, productivity, and key performance indicators
• Work alongside dealership leadership to improve department processes and efficiency
• Recruit, train, coach, and develop service department personnel
• Ensure compliance with manufacturer standards and dealership procedures
• Foster a positive, team-oriented culture focused on quality and customer satisfaction

• Previous Service Manager or dealership leadership experience preferred
• Powersports dealership experience strongly preferred
• Strong understanding of dealership service operations and warranty processing
• Proven leadership and team-building abilities
• Excellent organizational, communication, and problem-solving skills
• Experience with dealership management software preferred
• Ability to thrive in a fast-paced, customer-focused environment

• Competitive salary based on experience
• Performance bonus opportunities
• Paid vacation and holidays
• Employee discounts
• Career advancement opportunities
• Stable, team-oriented work environment

If you're a driven leader who enjoys developing people, improving operations, and delivering exceptional customer service, we'd love to hear from you.