Quality Manager

Job Summary

At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. We offer competitive compensation, benefits packages, and the opportunity to develop lasting relationships, make an impact in an entrepreneurial and dynamic environment, and build a satisfying career.

• Work in an entrepreneurial and dynamic environment with a chance to make an impact.
• Develop lasting relationships with great people.
• Have the opportunity to build a satisfying career.

• Lead the facility in all Food Safety, Packaging Quality, and Product Quality related activities.
• Serve as the primary plant liaison within the facility for all Company Quality Assurance Initiatives, Niagara Corporate Quality, and Third‑Party Audits.
• Trend analytical data and develop initiatives to improve plant performance against Niagara quality measures and ensure plant compliance with company and regulatory standards.
• Track, analyze, and lead root‑cause analysis for all quality and customer complaint issues within the plant.
• Ensure compliance and record‑keeping for all mandated quality checks, testing, sampling, and sanitation activities within the plant.
• Monitor the microbiological program; collect and conduct microbiological analysis of product and process samples when necessary.
• Perform water testing equipment evaluations and calibrations.
• Conduct regular reviews of the facility’s Pre‑Requisite Programs, GMP Compliance, and Sanitation Compliance.
• Serve as the facility Food Safety Program Coordinator, HACCP Coordinator, and SQF Practitioner.
• Manage budgeting, purchasing, and inventory of QA operating supplies such as filters, chemicals, and lab supplies.
• Monitor the performance and competencies of plant QA staff and provide leadership, coaching, discipline, and development as needed.
• Assist the Research & Development team with formulation adjustments, product evaluations, and product launch activities.
• Maintain a safe work environment and support all plant safety programs.
• Assist with weekend and holiday coverage as needed.

• 6
  
  Years of experience in a field or similar manufacturing environment.
• 6
  
  Years of experience in a related position.
• 4
  
  Years of experience managing people and/or projects.
• Experience may include a combination of work experience and education.
• Computer literate with proficiency in Microsoft Office Applications, Visio, Oracle Business Systems, Infinity QS, and related tools.
• Detail‑oriented with excellent oral and written communication skills.
• Knowledge of water chemistry, microbiological analysis methods, chemical analysis methods, laboratory systems, and beverage sanitation practices.
• Demonstrated ability to use data for creative problem solving and experience using statistical software packages.

• 10+Years of experience in a field or similar manufacturing environment.
• 10+Years of experience in a related position.
• 6
  
  Years of experience managing people and/or projects.
• Experience may include a combination of work experience and education.

• Lead Like an Owner – manages a safe working environment, documents safety‑related training, and effectively communicates safety incidents.
• Provides strategic input and oversight to departmental projects.
• Makes data‑driven decisions and develops sustainable solutions.
• Skilled in reducing costs and managing timelines while prioritizing long‑run impact over short‑term wins.
• Leads/facilitates discussions to achieve positive outcomes for the customer and prioritizes the needs of the customer over departmental or individual goals.
• Continuously evaluates existing programs and processes, and develops new initiatives to increase efficiency and reduce waste.
• Communicates a clear vision, organizes resources effectively, and adjusts strategy when managing change.
• Demonstrates analytical thinking and synthesizes complex information.
• Effectively delegates technical tasks to subordinates.
• Works effectively with departments, vendors, and customers to achieve organizational success.
• Identifies opportunities for collaboration in strategic ways.
• Engages in long‑term talent…