Retail Store Management Trainee

Retail Store Management Trainee

$13.00 to $21.00 per hour

This role is designed for external retail assistant managers and store managers interested in fast‑tracking into a Store Management position. It requires a minimum of 1 year of retail management experience.

Our retail sales associates can earn up to 8% on transactions, which could average an additional $7.86 per hour on top of your hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
• Our Earned Wage Access program is available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• Unlimited commission above your hourly base rate.
• Vacation:
  One week of paid vacation after completing six months of active, full‑time service. A second week after one year, and two additional weeks on each anniversary thereafter (adjusted for state/local requirements). 120 hours after five years.
• Sick/Personal: 8 hours after six months of employment, 16 hours each anniversary thereafter (up to five years); 24 hours after five years (adjusted for local requirements).
• Employee discounts available from the first day of active employment.
• Tuition reimbursement up to $2,000 per year via First Cash Education for full‑time employees meeting minimum requirements.
• Access to over 10,000 discounts from 1,000+ companies through First Cash Perks.
• Auto‑enrollment in the First Cash 401(k) program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking a Store Manager Trainee with a minimum of six months of Store Management experience. The trainee is accountable for day‑to‑day store operations and promoting a positive, productive environment. The role partners with the Store Manager to lead and develop employees, recruit and retain talent, maximize financial goals, and manage customer relations. It sets the tone for a customer‑centric environment, analyzes financial statements, supports asset protection, promotes the business, and targets new customer acquisition across a diverse merchandise mix.

• Facilitate a customer‑centric environment by engaging customers professionally and addressing issues promptly.
• Monitor and assist in training pawnbrokers to meet First Cash standards.
• Recruit top talent via company‑prescribed channels.
• Open and close the store, manage cash drawers, merchandise counts, and ensure asset protection procedures are followed.
• Maintain asset protection through inventory control, property safety, documentation, and securing customer loans.
• Administer store processes including inventory, loan management, merchandising, store presentation, systems, and enterprise reporting.
• Evaluate financial statements and drive profitability through communication and goal setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to preserve loan integrity.
• Complete assigned tasks and training for self‑development.
• Communicate clearly with employees to align them with the store’s mission and profit objectives.
• Stay up‑to‑date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the Store Manager’s absence.
• Other related duties as assigned.

• Ability to lift or carry up to 50 pounds.
• Capable of performing tasks for extended periods, including standing, stooping, walking, climbing, pushing, and pulling.
• Demonstrated supervisory ability.
• Ability to work with firearms and obtain firearms certification.
• May need to assist customers or retrieve products outside the store premises.
• Minimum age 18.
• High school diploma, GED, or equivalent experience.
• Willingness to work at multiple locations as business needs dictate.
• Flexible retail schedule, including weekends and holidays.
• Store Manager Trainee will work 45+ hours per week; hours are not guaranteed.
• Computer literacy; able to operate POS systems and common office equipment.
• Multi‑tasking…