Field Service Technician; Temporary

Summary:

The Field Service Technician supports the service team in providing technical assistance, maintenance, and troubleshooting for SAMSON control valves and related equipment. This role offers hands-on experience in valve repair, diagnostics, and field service operations while assisting with disassembly, inspection, testing, and documentation of equipment. The Field Service Technician collaborates with technicians, supports customer communication, and helps coordinate shop and field activities, including material handling and shipping.

This position is designed to develop mechanical, technical, and organizational skills while contributing to reliable product performance and customer satisfaction. This is a temporary part-time position and is expected to last approximately three to six months.

• Perform disassembly, cleaning, inspection, measuring, reassembly, and testing of valves at Samson facilities.
• Perform and document maintenance, calibration, installation, fault diagnosis, and repair of electrical, mechanical, and pneumatic instruments and systems.
• Plan, organize, and prioritize assigned responsibilities and coordinate work with employees.
• Customer communication - technical assistance, troubleshooting, and determining disposition of repairs.
• Documentation of repair / testing / assembly activities - cause of failure, actions taken, parts used, labor hours, etc.
• Material Sourcing
  - Assistance with parts picking and receiving for shop/field repairs.
• Shipping
  - Assistance with preparation of shipments i.e. spare parts, valves, tool shipments.

The Field Service Technician supports the service team in providing technical assistance, maintenance, and troubleshooting for SAMSON control valves and related equipment. This role offers hands-on experience in valve repair, diagnostics, and field service operations while assisting with disassembly, inspection, testing, and documentation of equipment. The Field Service Technician collaborates with technicians, supports customer communication, and helps coordinate shop and field activities, including material handling and shipping.

This position is designed to develop mechanical, technical, and organizational skills while contributing to reliable product performance and customer satisfaction. This is a temporary part-time position and is expected to last approximately three to six months.

• Perform disassembly, cleaning, inspection, measuring, reassembly, and testing of valves at Samson facilities.
• Perform and document maintenance, calibration, installation, fault diagnosis, and repair of electrical, mechanical, and pneumatic instruments and systems.
• Plan, organize, and prioritize assigned responsibilities and coordinate work with employees.
• Customer communication - technical assistance, troubleshooting, and determining disposition of repairs.
• Documentation of repair / testing / assembly activities - cause of failure, actions taken, parts used, labor hours, etc.
• Material Sourcing
  - Assistance with parts picking and receiving for shop/field repairs.
• Shipping
  - Assistance with preparation of shipments i.e. spare parts, valves, tool shipments.

• Ability to communicate effectively verbally and in writing; have strong organizational skills and eye for detail.
• Proficiency with computers including MS Office applications such as Excel and Outlook as well as other computer-based work training, time reporting, expense reporting, and on-line work applications and documentation.
• Must be able to adjust or move objects up to 50 pounds in all directions and team lift up to 150 pounds.
• Legal authorization to work in the United States.

• High School diploma or GED

SAMSON Controls Inc. is part of the SAMSON Group which is comprised of SAMSON AG, global SAMSON sales subsidiaries, and sixteen manufacturing companies that provide flow control solutions to leading processing companies worldwide. SAMSON Group custom manufactures, sells, and distributes high quality, modular linear globe, rotary plug, ball, and butterfly control valves, in standard and exotic metals, sizes ranging from micro-flow to 100 inch and larger for water, process fluids, slurries, vapor, steam, industrial gas, and cryogenic gas applications in oil & gas, petrochemical, nuclear & traditional power, industrial chemical, household & personal chemical, food & beverage, pharmaceutical, solar thermal, mining & metals and HVAC industries.

SAMSON Controls, Inc. is an equal…