Warehouse Associate

About Niagara

Niagara is seeking Team Members who want to help provide the highest quality, most affordable bottled water. You will work in an entrepreneurial and dynamic environment, build lasting relationships, and pursue a satisfying career with competitive compensation and benefits.

• Check trucks in and out using the Warehouse Management System (WMS), ensuring trailer loading/unloading and pallet handling meet quality and efficiency standards.
• Operate a forklift or Laser Guided Vehicle (LGV) and related handling system, including inspecting outbound trailers before loading and monitoring all LGV activity.
• Follow Standard Operating Procedures to maintain inventory accuracy and prep loads for cross‑country shipments and customer requirements while keeping a clean and safe work environment.

• Receive all inbound orders into WMS: spring water, resin, corrugated materials, film, labels, UPS deliveries, Federal Express deliveries, water transfer as needed.
• Rebuild damaged pallets prior to restock.
• Process RMA’s.
• Consolidate finished goods storage for maximum capacity.
• Identify, report, and observe quality issues with finished goods and raw material.
• Validate new SKUs in WMS to ensure proper LGV storage and handling.
• Correct LGV alarms.
• Monitor loads.
• Unload finished goods and raw material deliveries using a forklift.
• Maintain pallet storage area; offload pallets from trailers and stage for LGV pickups.
• Correct product spills.
• Manually pull pallets from production as needed.
• Supply production with non‑inventory items (glue, bags, labels, etc.).
• Clear up blocked locations in WMS.
• Operate a forklift when required.
• Facilitate communication between logistics, production, and sales to ensure timely and accurate service.
• Test and monitor resin and spring water.
• Coordinate preload activities, including inspecting trailers to ensure all loads are completed on time.
• Check trucks and communicate loading instructions to forklift drivers.
• Provide correct loading documents, bills of lading, and truck seals upon departure.
• Maintain appropriate records and reports for daily shipping and inventory control.
• Participate in continuous process improvement and cost reduction.
• Maintain a clean, orderly, and safe warehouse.
• Ensure regular and predictable attendance.
• Answer and make phone calls using proper etiquette, communicating with internal and external contacts to ensure on‑time truck loading and troubleshoot issues.
• Coordinate with transportation and production/scheduling to keep shipments flowing as scheduled.

• Minimum: 0 years of experience in a field or similar manufacturing environment, 0 years in the specific position, 0 years managing people or projects (experience may include a combination of work and education).
• Preferred: 2 years in a field or similar manufacturing environment, 2 years in the specific position, 2 years managing people or projects (experience may include a combination of work and education).
• Foreign language:
  None required.

• Lead Like an Owner – make safety the priority, stay alert for safety issues and respond immediately, prioritize tasks, show respect, confront interpersonal issues directly, prioritize customer issue resolution, honor commitments.
• InnovACT – recommend continuous improvement of policies, procedures, and products; adapt to unexpected changes; increase performance through greater efficiency.
• Find a Way – seek technical knowledge, understand interdepartmental impact, seek solutions, and empower self‑improvement.
• Communicate clearly and promptly across all levels.

Minimum required:
High School Diploma. Preferred:
Associate’s Degree. No professional certifications or licenses are required. No foreign language proficiency is required.

• Paid time off (holidays, sick time, vacation).
• Paid parental and caregiver leave.
• Medical, dental, and vision coverage, including virtual care.
• 401(k) with company match.
• Health Savings Account (HSA) with company match.
• Flexible Spending Accounts.
• Expanded mental wellbeing benefits, free counseling for employees and household members.
• Family building benefits – enhanced fertility benefits (IVF,…