Keyholder - Aveda Beachwood, OH

Estée Lauder Companies Inc.

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth and efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalised customer service to achieve all sales and customer service targets.

You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as well as have responsibility for opening and closing the store on a rota basis.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

• Support the Store Manager and Assistant Manager to ensure smooth and efficient store operations.
• Lead by example, coaching and mentoring the sales team to deliver inspirational, authentic and personal customer service that meets sales and customer service targets.
• Perform cash reconciliation at start and end of day and maintain accurate cash handling records.
• Open and close the store in accordance with rota based timings and store protocols.

• Proven retail experience, preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Desirable previous retail operations experience including cash reconciliation and opening/closing the store.
• Previous supervisory experience, including coaching and mentoring others to achieve sales and customer service targets.
• Ability to work retail hours, including days, nights, weekends and special events in a fast‑paced work environment.
• Experience with retail point‑of‑sale software.
• Must be able to provide proof of right to live and work in the country if invited to attend for interview.

The anticipated hourly range for this position is $1,763.00 to $29.38. Exact hourly rate depends on several factors such as experience, skills, education, and budget. Hourly range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program.

In addition, the company offers a variety of benefits to eligible employees, including health insurance coverage (medical, dental and vision), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education‑related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidised or fully paid for by the company.

It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, colour, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

The Company will endeavour to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact USAppl

Michigan Applicants – Persons with disabilities needing accommodations for employment must notify the company in writing of the need for an accommodation within 182 days after the date the person with a disability knew or reasonably should have known that an accommodation was needed.

Philadelphia Applicants – Philadelphia's Fair Chance Hiring Law.

Rhode Island Applicants – The company is subject to chapters 29‑38 of title 28 of the general laws of Rhode Island and is therefore covered by the state's workers' compensation law.