Golf Shop Shift Lead

Location:

Highland Park Golf Course, Highland Green Rd, Beachwood, OH 44122, USA

Highland Park Golf Course is excited to announce the exceptional career opportunity of a Golf Shop Shift Lead! Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the members and guests.

• Assist with training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; address complaints and resolve problems
• Assist in the management of department members that may include, but are not limited to:
  Golf Operations staff, Cart Staff, and Building Maintenance
• Review current day's business levels in all operations and assign priorities as needed
• Relay pertinent information to key staff including Executive Chef, Beverage Manager, Dining Manager, Executive Offices, Concierge, and Membership Office as needed
• Assure that effective orientation and training are given to each new associate; assist in developing ongoing training programs

• Knowledge of hospitality POS system application, hardware, and software
• Experience in multi-faceted golf or sales operations
• Cash handling experience, preferably at the management level

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.