Customer Experience & Data Systems Lead
Job in
Beachwood, Cuyahoga County, Ohio, 44122, USA
Listed on 2026-06-18
Listing for:
Master Builders Solutions
Full Time
position Listed on 2026-06-18
Job specializations:
-
Customer Service/HelpDesk
CRM System, Technical Support, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
Master Builders Solutions in Beachwood, OH, is looking for a Customer Experience & Systems Lead to enhance the customer journey through data and technology management. This role oversees customer master data, analytics, and customer-facing technologies to ensure a seamless experience.
The ideal candidate will hold a Bachelor’s degree and possess over 5 years of experience in customer operations. Working knowledge of CRM and ERP systems, along with strong analytical skills, is essential. This is a vital position for optimizing customer engagement and improving operational efficiencies.
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