Relationship Manager

• Serve as the primary relationship lead for an assigned regional portfolio of Stratos-affiliated advisors and firms
• Build trusted relationships with advisors, principals, and key operating staff
• Develop relationship plans covering objectives, goals, opportunities, risks, commitments, and next actions
• Lead recurring business reviews connecting relationship goals, service performance, growth priorities, platform capabilities, and success measures
• Monitor relationship health and retention-risk signals; coordinate interventions and elevate material concerns
• Identify and pursue organic growth, asset consolidation, referral development, practice-management, and platform-expansion opportunities
• Help advisors adopt Stratos investment, custody, technology, planning, and platform resources
• Partner with sales and subject‑matter experts to qualify opportunities, coordinate discovery, and manage resolution or handoff
• Drive adoption of Stratos’ Advisor Insights Platform, Stratos Investment Management offerings, and SEI custody and investment solutions
• Provide advisor feedback and competitive insight to Stratos
• Act as advisor advocate and quarterback across service, operations, product, technology, compliance, investments, practice management, onboarding, and sales
• Clarify ownership, timelines, dependencies, and communications for requests and initiatives
• Lead resolution of routine and moderately complex issues; promptly expedite regulatory, legal, reputational, contractual, and high-impact commercial matters
• Maintain accurate CRM and reporting records, including relationship plans, opportunities, meeting notes, action items, risk indicators, and reports
• Work within applicable policies, procedures, licensing requirements, supervisory expectations, and documentation standards

• At least five years of relevant experience in wealth management, registered investment advisers, advisor platforms, custody, asset management, broker-dealer services, financial technology, or a closely related client‑facing financial‑services environment
• Demonstrated success managing ongoing business relationships and coordinating solutions across multiple internal teams
• Working knowledge of advisor practice models, wealth‑management operations, investment and custody concepts, platform technology, and the regulatory environment supporting RIAs and hybrid firms
• Ability to lead a business conversation, communicate clearly, manage competing priorities, and turn complex issues into practical next steps
• Strong analytical judgment and comfort using CRM, reporting, presentation, and collaboration tools to manage a portfolio
• Active FINRA Series 65 or Series 66 registration
• A bachelor's degree in business, finance, economics, or a related field, or equivalent relevant experience
• Willingness to travel up to 50 percent to support advisor meetings, events, and territory coverage
• Experience supporting independent advisors, RIAs, hybrid firms, affiliated practices, or multi‑custody environments
• FINRA Series 7 registration, and a CFP, CIMA, CRPC, or CFA designation
• Fluency with CRM, portfolio accounting, financial planning, and custodial platforms
• Experience facilitating business reviews, relationship plans, advisor events, or practice‑management conversations
• Comfort in a growing organization where process is still being built, tested, and improved
• Alignment with company values:
  People First, Empower Entrepreneurs, Positive Can‑Do Attitude, Embrace Collaboration, and Do the Right Thing

Demonstrates expertise in managing relationships within wealth management, focusing on advisor platforms, investment and custody concepts, and regulatory environments. Proficient in utilizing CRM and reporting tools to drive business growth and enhance advisor engagement.

• Wealth Management Experience
• Advisor Relationship Management
• FINRA Series 65 Registration
• CRM Proficiency
• Investment and Custody Knowledge

• Wealth Management
• Investment Concepts
• Custody Services
• Financial Technology
• Analytical Judgment
• Business Review Facilitation
• Practice Management
• Portfolio Accounting
• Financial Planning
• Regulatory Compliance

• Clear Communication
• Relationship Building
• Problem Solving
• Prioritization
• Collaboration

• FINRA Series 65
• FINRA Series 7
• CFP
• CIMA
• CRPC
• CFA

• Registered Investment Advisers
• Advisor Platforms
• Asset Management
• Broker‑Dealer Services
• Hybrid Firms
• Multi‑Custody Environments

• CRM Systems
• Reporting Tools
• Presentation Tools
• Collaboration Tools
• Advisor Insights Platform