Systems Administrator

Systems Administrator

Position Type: Full-time |
Schedule: Hybrid, 3 days in office and 2 days remote

The Systems Administrator will support, secure, and improve the organization’s technology environment across networking, Microsoft 365, endpoint management, identity, email, and cloud-based services. This role is ideal for a hands‑on administrator who can manage day‑to‑day operational needs, lead technical improvements, support cross‑departmental initiatives, and partner closely with the Senior Systems Administrator and Help Desk Manager to strengthen the overall technology stack.

• Manage, patch, configure, and troubleshoot firewalls, switches, wireless access points, and related network infrastructure.
• Support Azure networking components and cloud connectivity requirements.
• Administer and troubleshoot VPN connectivity for users, offices, and business needs.
• Coordinate office wiring projects, including working with contractors to install cabling and network infrastructure in new or remodeled offices.

• Manage device patching, software deployment, and endpoint configuration through Microsoft Intune.
• Create, deploy, and maintain remediation scripts to improve device compliance and resolve recurring issues.
• Monitor endpoint health, analytics, compliance trends, and device performance indicators.
• Administer configuration profiles, compliance policies, and security settings for managed devices.
• Support mobile device management, including company cell phone management and AT&T vendor coordination.

• Create, configure, and maintain SharePoint sites to support business collaboration and information sharing.
• Manage Microsoft 365 and unified groups, including ownership, membership, and lifecycle support.
• Support intranet management, content organization, permissions, and platform improvements.

• Administer identity provider platforms, including Okta and Microsoft Entra .
• Manage, review, and update conditional access policies, MFA requirements, and authentication controls.
• Support Entra application registrations, role‑based access control, Graph API permissions, and related security settings.
• Implement and support application integrations, including SCIM provisioning, SSO, and identity lifecycle workflows.

• Support user and office onboarding activities, including system setup, access readiness, and technology coordination.
• Perform email and file data migrations as part of onboarding, transition, or consolidation projects.
• Manage DNS registration and domain implementation tasks for new offices, brands, or business requirements.

• Administer email‑related DNS records and authentication controls, including SPF, DKIM, and DMARC.
• Support journaling and email compliance requirements.
• Assist with configuration and support for marketing and communication tools such as Constant Contact and Snappy Kraken.

• Handle escalations from the Help Desk, providing advanced troubleshooting and timely resolution for complex technical issues.
• Work closely with the Senior Systems Administrator and Help Desk Manager to improve tools, processes, documentation, and the broader technology stack.
• Contribute to cross‑departmental initiatives by translating business needs into reliable, secure, and scalable technology solutions.
• Identify opportunities for automation, standardization, improved monitoring, and operational efficiency.

• 5–7 years of experience in a systems administration role preferred.
• Hands‑on experience administering Microsoft 365, Microsoft Intune, Microsoft Entra , SharePoint, Exchange Online, and endpoint management platforms.
• Working knowledge of networking concepts, including firewalls, switching, wireless, VPN, DNS, and Azure networking.
• Experience with identity and access management, including SSO, SCIM, MFA, conditional access, RBAC, and application permissions.
• Ability to troubleshoot escalated technical issues…