Techno-functional Salesforce Architect
Listed on 2026-07-11
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IT/Tech
IT Consultant, IT Business Analyst, Systems Analyst, Business Systems/ Tech Analyst
Salesforce Techno-Functional Architect
Insight Global is seeking a Salesforce Techno-Functional Salesforce Architect to support a multi-national power management client. This resource would serve as the bridge between business stakeholders and technology teams. This individual will play a critical role in documenting current-state processes, designing future-state solutions, and translating business needs into scalable Salesforce capabilities. The ideal candidate combines business analysis, process improvement, functional solution design, stakeholder engagement, and Salesforce expertise to help drive enterprise-wide transformation initiatives.
The resource must be comfortable leading discovery sessions, challenging assumptions, and influencing business leaders while maintaining a strong understanding of how technology solutions support broader organizational goals.
Key Responsibilities:
- Business Analysis & Process Design
- Lead discovery workshops and stakeholder interviews to gather, analyze, and document business requirements.
- Assess current-state business processes and identify opportunities for optimization and automation.
- Develop future-state process flows, business requirements, use cases, and functional specifications.
- Facilitate alignment between business objectives and technology solutions.
- Drive requirements prioritization and ensure business outcomes remain the focus throughout project delivery.
- Salesforce Solution Design
- Translate business requirements into scalable Salesforce solutions and functional designs.
- Partner with developers, architects, and platform teams to ensure successful implementation.
- Provide recommendations on Salesforce platform capabilities, configuration options, and best practices.
- Support solution design across Salesforce ecosystems, including integrations with ERP and other enterprise platforms.
- Assist in evaluating the impact of proposed solutions across multiple business functions and user groups.
- Stakeholder Management
- Serve as a trusted advisor to business stakeholders and leadership teams.
- Facilitate discussions between technical and non-technical audiences.
- Present recommendations, requirements, and solution approaches to stakeholders at various organizational levels.
- Manage complex stakeholder dynamics and navigate competing priorities effectively.
- Build strong relationships while maintaining alignment on project goals and deliverables.
- Enterprise Solution Support
- Contribute to enterprise-scale initiatives impacting multiple business units and user populations.
- Assess downstream impacts of process and technology changes.
- Support cross-functional teams throughout project life cycles, from discovery through implementation and adoption.
- Help ensure solutions are aligned with broader organizational strategies and operating models.
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