XNetwork Operations Specialist; Incidents & VPN
Job in
Beachwood, Cuyahoga County, Ohio, 44122, USA
Listed on 2026-09-01
Listing for:
Logicalis, Inc.
Full Time
position Listed on 2026-09-01
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Network Administrator, IT Specialist
Job Description & How to Apply Below
Logicalis, Inc. provides 24x7x365 network operations support for customers, with headquarters in West Chester, OH and Troy, MI. The team manages incidents, problems, and changes for devices and resources monitored by Logicalis Managed Services.
Responsibilities include break/fix troubleshooting, vendor coordination with Cisco/AT&T/Verizon, documentation, and adherence to ITIL-based processes to meet SLAs and customer expectations.
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