Director of Operations

Description

Beachwood, OH | Full-time On-site

Reports to:

CEO

As a member of the senior leadership team, the Director of Operations leads day-to-day execution across precision machining, assembly and finished goods, advanced manufacturing, and supply chain at Helix Linear. This is a floor-first role; you're in the building, in the data, and in the details, building the operating discipline that lets Helix scale.

You’ll lead a team of 4-5+ direct reports and the broader production organization beneath them, building a team that owns outcomes and grows with the company. This role reports directly to the CEO and works closely with the leadership team as Helix grows and scales the company.

Helix builds precision motion systems for medical, industrial, aerospace and defense customers, where tolerances are measured in ten-thousandths of an inch. Here, how you lead matters as much as what you execute; relationships, trust, and credibility on the floor come first, and systems and change follow.

• Own day-to-day operations across manufacturing, planning, supply chain, and advanced manufacturing; on the floor daily, not managing through reports.
• Own the OTD number and close the gap toward 90%+ by working the actual bottlenecks, not just tracking the metric.
• Improve throughput, utilization, and operating discipline in a high-mix, low-volume precision environment.
• Identify root causes yourself, walk the floor, pull the data, talk to the team, and lead structured problem-solving to resolve them.
• Manage the operational complexity that comes with growth: SOP discipline, more SKUs, more shifts, more structure, not just revenue growth on paper.

• Lead your team of direct reports, and develop them into strong operators and strong people leaders.
• Set clear expectations for ownership, urgency, and follow-through, and hold your team to them.
• Coach directly and consistently. Leadership is taught on the floor, not in a conference room.
• Partner with HR on workforce planning, onboarding, and training systems.
• Earn trust and credibility with the team through presence and follow-through, not title.

• Set the standard for planning and scheduling; the structure, sequencing, and discipline the Supply Chain Manager and Production Managers execute against day to day.
• Hold the Supply Chain Manager accountable for a trustworthy production schedule; step in yourself on system-level issues, fixing routings, work centers, and scheduling logic in Epicor, that go beyond day-to-day execution.

• Serve as a key operating partner to the CEO and senior leadership team.
• Improve handoffs between engineering and production; NPI, manufacturability, documentation quality.
• Work closely with quality, supply chain, and sales to balance customer commitments with shop-floor reality.
• Run the daily/weekly operating cadence; meetings, gemba, priorities, follow-through, and hold the team to it.

• You are both a leader and a manager of people; vision and follow-through, not one or the other.
• You build trust before you build systems. Your first 30-60-90 days are about listening and learning, not restructuring.
• You have run a machine shop, CNC mills, lathes, and precision machining operations, and you speak that language fluently.
• You've led operations in aerospace or defense manufacturing and understand what mission‑critical quality demands.
• You do the diagnostic work yourself, walk the floor, pull the data, talk to the machinists, before you draw conclusions.
• You respect what built this company. You work within Helix's culture, not around it.
• You pair speed with structure, not one at…