Assistant Store Manager

Description

Reports To: Store Manager

Employment Type: Non-Exempt

Schedule: 40 hrs/week - 3 weekdays + Open availability Sat–Sun

The Assistant Store Manager is responsible for driving both individual and store sales, delivering an exceptional customer experience, and overseeing daily operations. This role supports employee development by leading, coaching, and helping to hold the team accountable, while also fostering a positive and collaborative work environment. Reporting directly to the Store Manager, the Assistant Store Manager works closely with other boutique teams to ensure consistency across Luxe Brands.

A key focus of this role is creating a personalized, memorable shopping experience for each Bride‑to‑Be—making sure she feels confident, celebrated, and supported throughout her journey. This position requires strong sales ability, excellent customer service, and sharp attention to detail. Successful candidates are self‑motivated, confident leaders with a passion for people, proven experience in building customer relationships, and a commitment to upholding Luxe Brands’ standard of excellence.

• Respectful:
  Foster respect + a friendly nature towards co‑workers and clients.
• Service Minded with Attention to Detail:
  Exude fanatical attention to detail and consistency while striving for excellence in daily tasks.
• Trustworthy:
  Be an open and honest individual to our clients and team members - this helps drive sales + camaraderie.
• Hardworking:
  Will go above and beyond to finish any task and provide extra assistance and effort to co‑workers and the company.
• Positive and Energetic:
  Maintains a positive attitude regardless of circumstances.
• Values Communication:
  Effectively interacts with clients and co‑workers to reach a common goal.

At Luxe Brands, we know bridal retail is a unique and rewarding niche—and so are our hours. Unlike traditional retail, we don’t require early mornings or late nights, and we’re proud to be closed on major holidays—giving you time to recharge while big‑box stores stay open.

Hourly Compensation: $21-22/hour + Competitive bonus structure with store performance incentives.

Total potential earnings can reach up to $28-$36 an hour!

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• Short Term Disability
• Birthdays Paid Time Off!
• 401(k)
• 401(k) Matching
• Employee Assistance Program
• Employee Discount
• Nectar Reward Subscription
• Calm Subscription
• Paid Training
• Travel Reimbursement

• Works seamlessly with team members to achieve sales goals, setting the example for teamwork and cooperation.
• Goal‑oriented, with a focus on delivering exceptional customer experiences.
• Naturally leads, motivates, and develops a high‑performing team, fostering continuous improvement.
• Holds self and others to high standards, with a strong belief in “inspect what you expect.”
• Anticipates needs, identifies opportunities, and maintains impeccable accuracy in all aspects of the role.
• Consistently punctual, dependable, and flexible in adjusting priorities to meet business needs.
• Embraces a “we over me” mentality, prioritizing the success of the team above individual recognition.
• Excels at managing multiple priorities while staying organized and responsive to shifting tasks.
• Welcomes and quickly applies feedback to improve performance.
• Communicates confidently about designers, garment fit, and construction details.
• Handles challenges with composure, seeks manager support when needed, and de‑escalates customer issues effectively.
• Processes inventory accurately and supports operational processes to prevent errors.
• Maintains a positive workplace culture by avoiding drama and disengaging when prompted to do so.
• Understands and consistently follows both sales and operational processes.

• Supports the Store Manager with Stylist interviews by facilitating initial conversations; final hiring decisions remain with the Store Manager.
• Assists with training and ongoing team development, including completing Stylist Scorecards and assigning supplemental training through Seismic.
• Drafts initial store schedules and makes…