Community ​/ Clinical Liaison - Healthcare Marketing & Sales - Eastside

Bright Star Care® – Cleveland is expanding into the eastside territory of Cuyahoga County, and we're looking for an accomplished, well‑connected Clinical Liaison who knows how to build relationships, drive results, and grow private‑pay home care business with speed and integrity.

This role is ideal for a seasoned healthcare marketer or a clinician (RN or Social Worker) who has transitioned into business development - someone who brings both heart and hustle, and has the performance data to prove it.

Compensation: $75,000–$100,000 base salary (DOE, network strength, and early private‑pay traction) + monthly commission

Schedule:

Full‑time, primarily Monday–Friday with occasional evenings/weekends Territory:
Eastside of Cuyahoga County and some Lake County This position is the perfect fit for someone who:

Wants a challenge - you thrive in competitive markets

Cares about people - empathy drives your conversations

Solves problems - you remove barriers quickly

Has serious drive - you're relentless about results

Is motivated by success - you want to win and be rewarded for it Whether you're an experienced healthcare marketer seeking a new challenge or a clinician ready to pivot into a high‑impact business development role, you're someone who cares deeply about making a difference - and has the ambition to earn both salary and commission.

Why Bright Star Care®Bright Star Care® treats employees like our best clients - with respect, support, and meaningful benefits. We are the place for high‑achievers who want to work hard, grow fast, and earn what they're worth. We invest in people who bring energy, discipline, and a results‑driven mindset.

You'll represent a nationally recognized brand with strong clinical credibility, backed by leadership that gives you the tools, strategy, and support to dominate your territory and build a book of business that pays you month after month.

This is not a "work‑life balance" role - it's a performance role. We're looking for someone who wants to work, wants to win, and refuses to be outworked or outperformed. If you thrive on overcoming challenges and turning effort into income, you'll excel here.

Compensation & Pay Competitive wages

Weekly pay via direct deposit

Insurance

Medical, dental, vision

Accident & critical illness

Short‑term disability

Life insurance

Time Off Earned PTOPaid bereavement leave

Birthday PTO Education & Development Training and continuing education

Paid professional development

Wellness & Perks Family membership to Middleburg Heights Rec Center Free snacks, paid lunches, and a genuinely supportive culture...and much more

Job Responsibilities Sales Cycle Ownership Drive the full sales cycle from prospecting → qualification → closing

Conduct daily outreach: cold calls, drop‑ins, networking visits

Qualify high‑value referral sources aligned with ideal client profiles

Present services confidently, negotiate terms, and close new business

Market Presence & Brand Building Lead community and professional events to maintain visibility

Strengthen partnerships with the VA and veteran‑support organizations

Build relationships with discharge planners, case managers, and healthcare leaders

Understand the competitive landscape and differentiate Bright Star's Higher Standard Referral Source Engagement Maintain disciplined follow‑up to ensure a full, active pipeline

Conduct in‑services, presentations, and educational visits

Generate consistent, qualified referrals across home care and medical staffing

Client Conversion & Relationship Management Convert prospects into in‑person living‑room visits or contract review meetings

Guide families and partners through decision‑making with empathy and clarity

Build long‑term trust with clients and referral partners

Strategic & Analytical Execution Use CRM tools, data, and metrics to prioritize high‑impact actions

Demonstrate resourcefulness and strategic thinking

Collaborate with internal teams to ensure exceptional client satisfaction

Job Requirements Mindset & Core Competencies Hunter mentality - proactive, persistent, and results‑driven

Creative problem‑solver with strong judgment

Impeccable organization and follow‑through

Exceptional verbal and written…