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Medical Receptionist

Job in Beacon, Dutchess County, New York, 12508, USA
Listing for: Family Services Inc.
Full Time position
Listed on 2026-02-18
Job specializations:
  • Administrative/Clerical
    Healthcare Administration
  • Healthcare
    Healthcare Administration
Salary/Wage Range or Industry Benchmark: 18.75 USD Hourly USD 18.75 HOUR
Job Description & How to Apply Below
Title: Office Specialist

Salary: $18.75 per hour

Supervisor: Office Manager

Location: 223 Main St Beacon, NY 12508

Status: Full-Time, Non-Exempt, 40 hours per week

Center

Hours:

Mon - Fri8:30am-5:30pm, with one late day either Tues, Thurs 10am-7pm

Function:
  • The Office Specialist provides clerical support to an outpatient behavioral health center.
  • Greeting clients/visitors, scheduling appointments in-person and via Zoom, reminder calls to clients for appointments, collecting copays and service fees, answering and routing calls, keep documentation organized.
  • Provide a variety of routine clerical services such as filing, photocopying, faxing, maintaining office supplies, sorting, and distributing mail and other similar activities.
Qualifications:
  • Graduation from high school or possession of a high school equivalency diploma.
  • One (1) year of full-time clerical work experience, or completion of a clerical training program which included an internship.
Position Responsibilities:
  • The primary role of the Office Specialist is scheduling which includes checking clients in and out.
  • Make reminder phone calls for next day appointments.
  • Perform skilled keyboarding and accurate data entry in a fully integrated electronic medical record system; performs reception work, including providing routine information concerning clinic procedures and services, collecting fees, referring callers to appropriate staff, and taking detailed messages.
  • Accurately records daily fee collection including service fees, copays, deductibles, and invoice payments.
  • Reviews records and documents for completeness, compliance with standards and for accuracy.
  • Scans and files materials in record system in accordance with guidelines.
  • Maintains records of time and benefit usage, employee certification and training. Provide coverage within and at other clinics within the agency as requested.
  • Adhere to prescribed privacy practices and HIPAA regulations to protect the security of our clients and their medical records and ensure that confidentiality is maintained.
  • Support Full Time Office Specialists to ensure completeness of daily tasks.
  • Other duties as assigned.
Skills & Abilities:
  • Knowledge of grammar, spelling, punctuation and required formats necessary to recognize and correct such errors in correspondence, records, and reports.
  • Knowledge of software packages for word processing to produce a variety of information and for database management to track information.
  • Knowledge of office practices necessary for interacting with staff and the public, processing workflow, and filing and retrieving information.
  • Knowledge of arithmetic to verify calculations and report on work activities.
  • Skill in operating office automation equipment sufficient to produce work accurately and efficiently.
  • Ability to learn and work within procedures and guidelines.
  • Ability to provide basic information and direction to clients, public and others.
  • Ability to collect and record fees.
  • Ability to develop and maintain collaborative and supportive working relationships with all members of the clinical and clerical staff; informs Clinic Director of relevant clinical and administrative issues; consult appropriately; actively support program goals and system improvements/changes.
Benefits:
  • Medical, dental, and vision coverage.
  • 403(b) retirement plan with employer match up to 5%.
  • Generous paid vacation, holiday, sick and personal time package (2 weeks' vacation in first year, 13 paid holidays per year, 12 sick days per year and 4 personal days per year).
  • Access to Family Services' Compassionate Leave Program where employees can donate/receive unused time off.
  • Group term life and long-term disability insurance.
  • Supplemental life insurance & accidental death and dismemberment coverage (AD&D).
  • Supplemental insurance through Aflac.
  • Employee assistance program (EAP).
  • Pet insurance.
Our Mission:

Family Services brings people together to find the support they need, improving their lives and communities, and building a stronger safer Hudson Valley.

Our Values:

Compassion - Extending empathy and understanding to others.

Integrity - Being honest and dependable.

Hope - Believing in the strength of the human spirit and heart, to…
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