Reconstruction Project Manager

Reconstruction Project Manager – SERVPRO of Bear/New Castle
Benefits SERVPRO of Bear/New Castle offers:

• Competitive compensation

• Career progression

• Professional development opportunities

• And more!

About Us:
SERVPRO of Bear/New Castle is a trusted leader in fire, water, mold, and storm damage restoration services. With a commitment to excellence and exceptional customer service, we help homes and businesses recover from disaster and rebuild with confidence. Our Reconstruction Division ensures seamless recovery by providing top-notch construction services to our clients.
We are currently seeking Reconstruction Project Managers to join our growing team. If you are highly motivated, detail-oriented, and thrive in a fast-paced environment, this could be the opportunity for you!

Key Responsibilities:

Project Management

• Assess, estimate & negotiate repair projects

• Lead and oversee residential and commercial reconstruction projects from start to finish.

• Coordinate with project managers, estimators, and the construction team to ensure timely and efficient project completion.

• Develop and manage project timelines, ensuring milestones and deliverables are met.

• Supervise subcontractors, vendors, and material suppliers, maintaining accountability for project performance and quality.

• Ensure all subcontractors uphold the high standards of workmanship, reliability, and professionalism outlined in our subcontractor agreements.

• Review and approve project budgets, including adjustments and change orders.

• Ensure compliance with SERVPRO’s high standards for project execution and quality assurance.

Team Leadership & Development

• Provide clear guidance, training, and support to ensure team members and subcontractors understand the scope and quality standards of each project.

• Act as a role model for professionalism, integrity, and dedication to quality in all aspects of work.

• Offer ongoing coaching and mentorship to foster a collaborative and high-performing work environment.

• Collaborate with the Mitigation Production and/or Project Managers when needed to address client needs and ensure reconstruction projects align with mitigation work.

Client and Team Communication

• Maintain strong communication with clients, ensuring satisfaction throughout the project lifecycle.

• Schedule site visits, inspections, and meetings to keep the project on track.

• Provide clear and consistent updates to clients regarding project status, changes, and completion timelines.

• Engage with clients to educate them on the project process, manage expectations, and address concerns promptly.

Administrative Support and Documentation

• Partner with the admin team to handle project documentation, including permits, contracts, purchase orders, and job file audits.

• Ensure all job files are compliant with SERVPRO standards and regulatory requirements.

• Assist with budgeting, resource allocation, and procurement of materials in collaboration with other staff.

• Monitor Work-in-Progress (WIP) reports to ensure deadlines and milestones are met.

Customer Service Excellence

• Deliver exceptional customer service by managing expectations and addressing concerns promptly.

• Ensure that every project meets SERVPRO’s high standards for quality and compliance.

• Collaborate across departments to ensure seamless project execution and optimal client satisfaction.

Position Requirements:

• Proven experience in project management, specifically in the construction or restoration industry.

• Strong leadership skills with the ability to manage multiple projects simultaneously.

• Ability to collaborate with office staff and work cross-functionally with different departments.

• Proficient in project management software and office tools (Microsoft Office Suite, Xactimate preferred).

• Must be detail-oriented, organized, and able to work under tight deadlines.

• Must ensure that subcontractors maintain the highest level of professionalism, quality workmanship, and reliability as outlined in our subcontractor agreements.

Physical Demands:
This role requires some heavy lifting and regular travel to job sites and interaction with clients. The role also includes filing and…