Property Manager

Position Title:Property Manager
Department:Property Management
Reports to:Public Housing Administrator
Employment Status:Full-Time
FLSA Status:Non-Exempt
Date Created:July 20, 2025

The primary purpose of this position is to manage the operations of assigned housing properties located throughout Beaufort County to ensure decent, safe, and affordable housing. Responsible for financial management, physical conditions, regulatory compliance, tenant/occupancy issues, and community tenant relations. Must be available to respond to emergency situations whenever necessary.

The duties and responsibilities referenced below are the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned as needed.

• Ensures that all resident files and records of employment, income and family status are complete and accurate and that all residents are property housed in accordance with established occupancy policies.
• Processes applications and oversees the initial leasing orientation process for individuals and families moving into BHA or LHRC units; ensures that all provisions of the lease are explained and filled out in a proper manner.
• Works collaboratively with all maintenance staff and functions for the assigned properties including reviewing reports, preparing correspondence, monitoring expenditures, approving requisitions, monitoring supply inventories, unit turnaround times, and making bank deposits as needed, etc.
• Conducts quality control reviews of all resident files for accuracy and compliance with applicable rules and regulations.
• Oversees and assists with collecting rent payments, entering the information into the internal software program and generating required reports and supporting documentation when necessary.
• Physically inspects assigned properties, oversees building and grounds maintenance activities, inspects maintenance projects in progress and ensures that all tasks are completed in a timely and thorough manner.
• Assists with the preparation, implementation and monitoring of operational and capital fund budgets for their assigned properties.
• Monitors various occupancy and accounting reports to determine the status of properties as determined by various indicators (vacancy rates, tenant accounts receivables, etc.).
• Ensures the timely maintenance and update of monthly submissions via the PIC data reporting system as required by rules and regulations.
• Coordinates the pest control cycle and preventive maintenance schedule.
• Ensures that waiting and transfer lists are updated and accurate.
• Authorizes the repayment of rental agreements for residents when necessary.
• Coordinates resident transfer and the vacating of dwelling units as necessary.
• Discusses lease violations and potential evictions with the Executive Director.
• Advises the Executive Director of special initiatives to improve resident services and housing.
• Assists Executive Director with formulating plans, programs and budgets that relate to residents' housing needs.
• Conducts housekeeping and preventive maintenance inspections.
• Performs regular inspections of buildings and grounds to ensure that all safety regulations are enforced and assesses litter charges as necessary.
• Assists management staff with the review of existing policies and makes recommendations for changes to operational policies and procedures related to property management and resident services.
• Serves as a liaison between residents and staff, addresses housing issues and complaints.
• Interacts with law enforcement personnel to deter any criminal and/or violent activities including home visits, meeting with law enforcement officers, conducting conferences, maintaining and updating the trespass list, etc.
• Maintains resident files and records of employment, income and family status and ensures that all residents are properly housing in accordance with the established occupancy policies.
• Receives, investigates, resolves and/or refers tenant complaints or requests for service to appropriate agencies or officials; counsel and/or makes recommendations when appropriate.
• Monitors reports of criminal activity and other pertinent information to determine resident compliance with existing laws, regulations and lease provisions.
• Conducts informal conferences with residents to resolve conflicts, obtain information and determine the nature of possible lease violations.
• Issues eviction notices and attends court hearings when necessary to present information pertaining to the status and eviction of residents.
• Actively attempts to facilitate positive resident and management relations and keeps residents informed of various issues and initiatives through written and verbal communications, community meetings and newsletters.
• Serves as a liaison with resident associations and participates in special events and activities as necessary.
• Oversees projects performed by contractors, pest control companies, painters, landscapers, etc. and ensures the timely…