Call Center Outbound Business Account Representative

Employer Industry: Telecommunications

• Excellent benefits package, including medical, dental, and vision plans starting on your first day
• Annual tuition reimbursement of up to $5,250 in your first year
• Opportunity for career advancement and growth within the organization
• Collaborative work environment with a focus on community support and recognition programs
• Paid time off, including vacation, holiday, and personal/sick days
• 401(k) plan with a 100% company match after one year of service, up to 5% of eligible compensation

• Follow up with current customers to ensure satisfaction and upsell services based on their needs
• Make outbound calls to connect with potential business customers and present communication packages
• Provide high-level customer service by accurately entering customer data into the Sales Force system
• Utilize product knowledge to assist customers with inquiries and demonstrate the value of switching services
• Problem-solve and find solutions to encourage customer commitments

• A proactive approach to customer engagement and sales
• Previous outbound telemarketing experience in a call center is preferred
• Outgoing personality with the ability to direct conversations and close sales
• Three to six months of related experience and/or training required
• Associate's degree or higher preferred

• Experience in sales or customer service roles within the telecommunications industry
• Strong communication skills and ability to tailor interactions to customer needs
• Familiarity with Sales Force or similar CRM systems
• Demonstrated commitment to community involvement and customer satisfaction

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Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.