Front Store Supervisor; Beaumont

Overview

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. This role focuses on managing the customer service functions, including cash, cashiers and merchandising.

• Human Resources:
  Ensures cashier/merchandising staff comply with all store policies and operating procedures, trains cashiers/merchandisers in job functions, and provides ongoing guidance and instruction.
• Loss Prevention:
  Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, and PC Optimum procedures.
• Customer Service:
  Ensures store employees present a proper image per Uniform Policy, answers inquiries regarding product location and rainchecks, resolves customer issues according to established guidelines (refunds, exchanges), and promotes the CSI Survey.
• Merchandising:
  Ensures shelves are clean and organized with proper rotation, and ensures product displays are set up and taken down as directed by the AFSM/FSM.
• General:
  Ensures standards of housekeeping and store image are maintained, complies with all Health and Safety requirements, may be asked to perform clerical and banking duties, and performs required loss prevention policies and other duties, including cashier duties when necessary.

• Planning, judgment and decision making.
• Independent thinking related to organizing the store.
• Problem solving essential to ensure customer satisfaction.
• Computer literate.
• Organized, efficient time‑management skills.
• Knowledge of products and supplies.

Minimum experience not explicitly stated; experience in a similar retail environment is preferred.

Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Welcome to a supportive culture that encourages ownership of work and caring for customers, co‑workers, and community.

Associate‑Owners recognize Canada's diversity as an opportunity to better serve their communities. We strive to reflect evolving diversity in the products we sell, the people we hire, and the culture we create. Accommodation is available upon request for applicants and colleagues with disabilities. We believe compliance with laws is about doing the right thing.