Administrative Support

North Shore Steel, 1795 Laurel St, Beaumont, Texas, United States of America

Posted Monday, January 19, 2026 at 7:00 AM

Summary:

Our Administrative Support teammate is the first point of in‑person contact for customers and visitors at our Beaumont facility. This role is essential to supporting our customer‑focused operations and maintaining the strong team dynamic that characterizes this location. The successful candidate will bring professionalism, warmth, reliability, and the ability to learn and retain essential information in a fast‑paced service environment.

Key Responsibilities:

• Warmly greet and assist all customers; manage check‑in procedures timely and accurately
• Professionally handle incoming calls, transfer lines, take messages, and answer general inquiries
• Maintain a clean, organized, and welcoming front desk environment
• Accurate completion of general administrative tasks including but not limited to: shipping and receiving of work orders, mail distribution, deliveries, maintaining adequate amount of office supplies
• Provide support to in-office sales team through accurate processing of work orders, data entry and other administrative tasks as assigned
• Collaborate daily with sales and warehouse teammates to support customer needs and ensure seamless operations

What Makes You a Great Fit:

• You bring consistent, positive communication with customers and teammates
• You are eager to learn, retain important information, and apply it reliably to support the team
• You demonstrate strong reliability and punctuality - arriving on time and ready to contribute every day
• You work with an initiative‑driven, service‑oriented mindset, supporting both customers and teammates proactively

Qualifications:

Required:

• 1–3 years of administrative, receptionist, customer service, or comparable experience
• Strong verbal and written communication skills
• Proven reliability with attendance and daily punctuality
• Proficiency in Microsoft Office suite or related software
• Ability to multitask and manage a steady flow of customer interactions professionally

Preferred:

• Experience in an industrial, logistics, or manufacturing setting
• Bilingual (English/Spanish) a plus

Work Environment &

Physical Requirements:

• In‑person, front‑office environment, serving as the first point of contact for all guests and customers
• Walking to and from nearby offices/warehouse entry points as needed
• Ability to sit or stand for extended periods; ability to lift up to 50lbs independently on occasion
• Consistent adherence to company and visitor safety practices and protocols